Personal Assistant to GRaDE Operations Director

NHS; Sheffield; On-site; GBP 26,000 - 30,000; Full time

Job summary

An exciting opportunity as a Personal Assistant within the NHS at the Northern General Hospital, aimed at supporting the Operations Director effectively. The role necessitates strong communication and organizational skills, requiring previous experience in PA roles, ideally within healthcare or corporate sectors. In this high-profile position, candidates will manage diverse administrative tasks, ensuring optimal utilization of the director's time and fostering collaboration with various teams.

Benefits

Support for professional development

Flexible working arrangements

Qualifications

• GCSE in English and Maths at grade C/4 or above required.
• Relevant PA or secretarial experience necessary.
• Experience with Microsoft Office packages essential.

Responsibilities

• Manage and prioritise the Operations Director's workload effectively.
• Provide high-level PA support and liaison with Clinical and Executive teams.
• Engage in various administrative tasks and projects for the director.

Skills

Communication

Organisational skills

Independence

Problem solving

Education

GCSE in English and Maths

OCR III word processing

Diploma in Business Administration (level 4)

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Job summary

An exciting opportunity has arisen within the GRaDE Care Group to provide the Operations Director with a professional, comprehensive, and efficient personal assistant service that promotes excellence to both internal and external stakeholders.

This full-time role is based at the Northern General Hospital; however, requests for flexible working arrangements will be considered to support a healthy work-life balance.

Main duties of the job

As the Personal Assistant, you will require excellent communication and organisational skills to manage and prioritise the Operations Director's workload effectively, ensuring their time is optimally utilised in alignment with the Trust's priorities. You will build a close working relationship with the Operations Director and act as a key liaison with Clinical and Executive management teams across the organisation.

In addition to providing high-level PA support, the role offers involvement in a wide range of administrative tasks and projects. This variety is designed to provide you with a dynamic work experience and opportunities for personal and professional development.

This is a high-profile and pivotal role within the service, and we invite applications from confident, organised individuals with previous PA experience in either the health sector or a corporate office environment. The ideal candidate will be self-motivated, determined, and committed to public service and enhancing patient experience.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

The GRaDE (Gastroenterology, Respiratory and Diabetes Endocrine) Care Group is comprised of 3 Clinical Directorates and Childcare Services:

• Diabetes and Endocrinology
• Gastroenterology and Hepatology
• Respiratory Medicine
• Childcare Services

Details Date posted

06 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata for part time staff

Contract

Permanent

Working pattern

Full-time

Reference number

190-0436-DIR

Job locations

Northern General Hospital

Herries Road

Sheffield

S5 7AU

Job description Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Job description Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification Education and Qualifications Essential

• GCSE level (or equivalent) at grade C/4 or above in English and Maths or equivalent experience / qualifications
• OCR III word processing or or equivalent qualifications
• Excel
• Diploma in Business Administration (level 4), or, experience in business administration that would equate to level 4, or, NVQ3 qualification plus other short courses (e.g. ILM3, ECDL)'

Experience Essential

• Relevant PA or secretarial experience
• Experience of working with multidisciplinary teams
• Knowledge and understanding of clerical procedures within a large organisation
• Experience of Microsoft office packages, especially Word, Excel including Pivot tables and PowerPoint
• Experience of audio typing and real time minute taking
• Experience of implementing and managing processes for filtering and prioritising large volumes of email traffic for multiple staff members

Desirable

• Experience of staff management
• Experience of providing PA experience to senior managers within the NHS
• Knowledge of ESR and PALMS

Skills and Knowledge Essential

• Ability to work independently with minimal supervision
• Knowledge of specialist functional/medical/legal terms, organisational policies and procedures and knowledge and experience to deal with nonroutine issues such as problem solving for an area of work or developing alternative or additional procedures
• Excellent organisational skills
• Good verbal communication skills
• Good written communication skills including the ability to present information in a clear manner.
• Ability to prioritise effectively, including when working to tight deadlines
• Ability to deal effectively with conflict and to minimise its escalation
• Competent to interpret numerical information
• Ability to keep accurate and appropriate staff records
• Maintain the highest standards of confidentiality

Desirable

• Ability to produce brief reports including numerical information
• Knowledge of medical terminology

Personal Qualities Essential

• Ability to work as part of a team
• Ability to provide guidance and support
• Ability to solve problems

Person Specification Education and Qualifications Essential

• GCSE level (or equivalent) at grade C/4 or above in English and Maths or equivalent experience / qualifications
• OCR III word processing or or equivalent qualifications
• Excel
• Diploma in Business Administration (level 4), or, experience in business administration that would equate to level 4, or, NVQ3 qualification plus other short courses (e.g. ILM3, ECDL)'

Experience Essential

• Relevant PA or secretarial experience
• Experience of working with multidisciplinary teams
• Knowledge and understanding of clerical procedures within a large organisation
• Experience of Microsoft office packages, especially Word, Excel including Pivot tables and PowerPoint
• Experience of audio typing and real time minute taking
• Experience of implementing and managing processes for filtering and prioritising large volumes of email traffic for multiple staff members

Desirable

• Experience of staff management
• Experience of providing PA experience to senior managers within the NHS
• Knowledge of ESR and PALMS

Skills and Knowledge Essential

• Ability to work independently with minimal supervision
• Knowledge of specialist functional/medical/legal terms, organisational policies and procedures and knowledge and experience to deal with nonroutine issues such as problem solving for an area of work or developing alternative or additional procedures
• Excellent organisational skills
• Good verbal communication skills
• Good written communication skills including the ability to present information in a clear manner.
• Ability to prioritise effectively, including when working to tight deadlines
• Ability to deal effectively with conflict and to minimise its escalation
• Competent to interpret numerical information
• Ability to keep accurate and appropriate staff records
• Maintain the highest standards of confidentiality

Desirable

• Ability to produce brief reports including numerical information
• Knowledge of medical terminology

Personal Qualities Essential

• Ability to work as part of a team
• Ability to provide guidance and support
• Ability to solve problems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General Hospital

Herries Road

Sheffield

S5 7AU

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)

Employer details Employer name

Sheffield Teaching Hospitals NHS Foundation Trust

Address

Northern General Hospital

Herries Road

Sheffield

S5 7AU

Employer's website

https://www.sth.nhs.uk (Opens in a new tab)