Personal Assistant | S1 | CFO | Milton Keynes, Glasgow | Internal Mobility.

Santander; Milton Keynes; Hybrid; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Competitive rewards

Wellbeing programme

Time to give back

Job summary

Santander UK is seeking an experienced Personal Assistant to provide proactive and highly professional executive support to a senior Financial Executive, based in Milton Keynes or Glasgow. You will manage priorities, time, travel and stakeholder engagement with discretion and efficiency.

You will cover leave and absence across the Director’s support team and contribute to continuity of leadership. The role embraces innovation, collaboration and best practices in a fast-paced financial services

Qualifications

• Significant experience providing Executive Assistant or Personal Assistant support to senior executives in a complex corporate environment.
• Proven experience managing highly complex diaries and competing priorities.
• Experience supporting senior stakeholders and leadership teams.
• Strong organisational and planning skills with exceptional attention to detail.
• Ability to work independently, exercise judgement and manage confidential information.
• Excellent written and verbal communication skills.
• Strong stakeholder management and relationship-building capability.
• Advanced proficiency in Microsoft Outlook, Teams and Word.
• Ability to remain calm and effective under pressure while managing multiple priorities.
• Experience supporting Executive Committee, C‑Suite or Board‑level leaders (preferred).
• Experience in financial services or regulated environments (preferred).
• Experience coordinating international meetings and travel (preferred).

Responsibilities

• Provide dedicated diary, meeting and travel management support to designated Director's reporting into the Executive.
• Coordinate and schedule internal and external meetings across multiple stakeholder groups, locations and time zones.
• Anticipate scheduling conflicts and proactively recommend solutions.
• Coordinate leadership meetings, team activities and stakeholder engagements.
• Support the Director with preparation of presentations, reports and meeting materials.
• Maintain effective communication and coordination between the Director and wider leadership teams.
• Arrange domestic and international travel, accommodation, visas and itineraries.
• Ensure travel arrangements are cost effective and compliant with policy.
• Manage travel changes and disruptions with minimal impact.
• Coordinate leadership offsites, town halls, team events and strategic workshops.
• Build relationships with senior leaders and key stakeholders.
• Exercise discretion with confidential information.
• Represent the Executive's office professionally.
• Manage expenses and administrative processes.
• Maintain records and governance deadlines.
• Provide leave cover for other Directors’ assistants.
• Collaborate with wider EA community to ensure consistent practices.

Skills

Executive support

Diary management

Stakeholder management

Organisational skills

Discretion with confidential info

Written and verbal communication

Multitasking under pressure

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Word

Job description

IT STARTS HERE

Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organisation, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible.

This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.

Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

THE DIFFERENCE YOU MAKE

Santander UK is looking for a Personal Assistant based out of Milton Keynes or Glasgow

We are looking for an Personal Assistant to provide, proactive and highly professional executive support to a senior Financial Executive ensuring effective management of priorities, time, travel and stakeholder engagement.

The Assistant acts as a trusted partner, managing complex and sensitive activities with discretion, efficiency and sound judgement. The role also provides leave and absence cover for the Personal Assistants supporting other Directors within the function, ensuring continuity of support across the leadership team.

We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

Director Support

• Provide dedicated diary, meeting and travel management support to designated Director's reporting into the Executive.
• Coordinate and schedule internal and external meetings across multiple stakeholder groups, locations and time zones.
• Anticipate scheduling conflicts and proactively recommend solutions.
• Coordinate leadership meetings, team activities and stakeholder engagements.
• Support the Director with preparation of presentations, reports and meeting materials.
• Maintain effective communication and coordination between the Director and wider leadership teams.

Travel and Event Management

• Arrange domestic and international travel, accommodation, visas and itineraries as required.
• Ensure travel arrangements are cost effective, compliant with company policy and aligned to business priorities.
• Manage travel changes and disruptions with minimal impact to executives.
• Coordinate leadership offsites, town halls, team events and strategic workshops.

Stakeholder Management

• Build strong and credible relationships with senior leaders, Executive Assistants, Personal Assistants and key stakeholders across the organisation.
• Exercise discretion and professionalism when handling confidential and commercially sensitive information.
• Represent the Executive's office in a professional and positive manner.

Administration and Governance

• Manage expenses and associated administrative processes accurately and within agreed timescales.
• Maintain records, documentation and filing systems in line with company requirements.
• Ensure governance requirements and deadlines are met.

Team Support and Leave Cover

• Provide leave and absence cover for Personal Assistants supporting other Directors within the function.
• Maintain awareness of leadership team priorities to ensure seamless continuity of support.
• Collaborate closely with the wider Executive Assistant and Personal Assistant community to establish consistent ways of working and best practices.
• Contribute to a culture of teamwork, flexibility and mutual support.

WHAT YOU'LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Experience

• Significant experience providing Executive Assistant or Personal Assistant support to senior executives in a complex corporate environment. (Required)
• Proven experience managing highly complex diaries and competing priorities. (Required)
• Experience supporting senior stakeholders and leadership teams. (Required)
• Strong organisational and planning skills with exceptional attention to detail. (Required)
• Ability to work independently, exercise judgement and manage confidential information. (Required)
• Excellent written and verbal communication skills. (Required)
• Strong stakeholder management and relationship-building capability. (Required)
• Advanced proficiency in Microsoft Outlook, Teams and Word. (Required)
• Ability to remain calm and effective under pressure while managing multiple priorities. (Required)
• Experience supporting Executive Committee, C‑Suite or Board‑level leaders. (Preferred)
• Experience working within financial services, banking or a regulated environment. (Preferred)
• Experience coordinating international meetings and travel arrangements across multiple geographies. (Preferred)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return.

Here, recognition goes beyond pay. It's about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive - personally and professionally.

Salary Range

£25,152.00 - £37,728.00 per annum (depending on experience)

This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35‑hour working week. Actual salary offered will depend on skills, experience, qualifications and location.

• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work - we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what's possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we're proud to be an inclusive organisation that provides equal opportunities for everyone - regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We're committed to creating a recruitment experience that is accessible, fair and welcoming for all candidates.

We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern, where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s).