Personal Assistant | Lancashire & South Cumbria NHS Foundation Trust

Lancashire Care Foundation Trust; Preston; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading mental health service provider in the United Kingdom is seeking a Personal Assistant to support their Multi-Disciplinary Team. The role requires excellent communication and interpersonal skills, as well as the ability to manage a diverse workload effectively. The successful candidate will ensure efficient operation of administrative tasks and provide confidential support in a new mental health inpatient unit focused on delivering outstanding person-centred care. This position promotes flexible working arrangements and encourages applications from diverse backgrounds.

Qualifications

• Highly organised, professional and committed PA.
• Ability to manage own workload and work flexibly.
• Capable of working on own initiative while maintaining confidentiality.

Responsibilities

• Provide comprehensive secretarial and administrative services.
• Act as an effective ‘gatekeeper’ for the team.
• Communicate confidently with a wide range of people.
• Support the wider PA service and network management team as required.

Skills

Excellent negotiation skills

Strong communication skills

Attention to detail

Interpersonal skills

Job description

Please note this vacancy does not offer sponsorship.

Water Meadow View is a new mental health inpatient unit for adults who have learning disabilities, which is due to open late 2025 on our site in Whittingham, Preston. As we prepare to open this unit, we have an exciting opportunity for a Personal Assistant to join us and support the Multi-Disciplinary Team to deliver outstanding person-centred care.

One of the Trust's aims is to deliver the best possible care to our patients, and this new inpatient unit will do just that. Water Meadow View will offer clinical excellence, support, and safety, with patient-centred care at its heart.

The post holder will be a highly organised, professional and committed PA who holds full responsibility to provide a comprehensive, confidential and high quality secretarial and administrative service to ensure the efficient and effective organisation of the network management team.

The post holder will act as an effective ‘gatekeeper’ and must therefore have excellent negotiation, diplomacy and interpersonal skills. The post holder will have knowledge of all the relevant administrative and secretarial procedures applicable to this role as well as the ability to deal with non-routine activities that arise. Problem solving is an integral part of the role.

When you join us, you’ll be making a positive impact on the lives of people with a learning disability by delivering person centred, compassionate care, in a purpose built, co-produced environment.

Key Responsibilities

• The role will involve contact on a daily basis with a wide range of people – both internal and external to the organisation and therefore requires a confident approach.
• The post holder will need to be a team player and a ‘completer-finisher’, with very strong communication skills and an eye for detail.
• The post holder are expected to manage their own workload and work flexibly in support of the wider PA service and network management team as required.
• The post holder must be capable of working on his/her own initiative, whilst maintaining a high level of confidentiality and discretion at all times.

LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.

Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you’d like to discuss your application, please ask.

We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.

LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.

For more details on this vacancy please review the attached job description and person specification.

This advert closes on Tuesday 16 Dec 2025.