Personal Assistant (12-month fixed term contract)

Zurich Insurance; Fareham; Hybrid; GBP 30,000 - 40,000; Part time

Job summary

A multinational insurance company based in the UK is seeking an experienced Personal Assistant to provide high-level support to senior leaders. The role offers flexible working arrangements, including part-time and job-share options, with responsibilities such as managing schedules, handling correspondence, and ensuring efficient office operations. Candidates should have strong administrative skills and a proactive mindset.

Benefits

12% defined non-contributory pension scheme

Annual company bonus

Private medical insurance

Option to buy/sell holiday days

Qualifications

• Proven experience supporting senior leaders in a fast-paced environment.
• Strong administrative skills including complex diary management and travel coordination.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide high-level administrative support including managing correspondence.
• Organise and prioritise tasks for efficient work completion.
• Manage complex calendars and schedule meetings.

Skills

Administrative skills

Diary management

Travel coordination

Event planning

Communication skills

Problem-solving

Tools

Microsoft Office Suite

Job description

Working hours: This role is available on a part-time, job-share or full‑time basis.

Location: London or Whiteley

Closing date for applications: 25th November 2025

The opportunity: Are you an experienced Personal Assistant ready for your next challenge? We have an exciting possibility to join our UK Commercial Insurance business, providing high‑level support to the Head of Commercial Insurance Operations on a 12‑month fixed‑term contract. You can work from either our London or Whiteley office, with hybrid arrangements and flexible hours (part‑time, flexible, job‑share, work‑from‑home, compressed hours).

What will you be doing?

• Provide high‑level, confidential administrative support, including managing correspondence and handling sensitive information.
• Organise and prioritise tasks to ensure efficient and timely completion of work.
• Manage complex calendars, schedule meetings, and coordinate internal and external events.
• Arrange travel and logistics using the Egencia tool, and process related expense reports.
• Prepare reports and presentations to support business, HR and financial processes.
• Respond to internal queries and emails, ensuring clear and professional communication.
• Welcome and direct visitors, acting as a key point of contact for internal and external stakeholders.
• Take accurate meeting minutes and follow up on actions as required.
• Identify opportunities to improve administrative processes and support continuous improvement.
• Collaborate with the assistant community and wider team to share best practices and provide cross‑team support.

What are we looking for?

• Proven experience supporting senior leaders in a fast‑paced environment
• Strong administrative skills, including complex diary management, travel coordination and event planning
• Proficiency in Microsoft Office Suite, particularly PowerPoint, Word, Excel and Outlook
• Highly organised and detail‑oriented, with the ability to manage multiple priorities
• Able to work independently and proactively with minimal supervision
• Excellent communication and interpersonal skills
• Strong problem‑solving abilities and a solutions‑focused mindset
• Skilled in building and maintaining effective working relationships
• Discreet and professional, with a clear understanding of confidentiality

As an inclusive employer we want to ensure all candidates feel comfortable and can perform at their best during the interview. You can let us know of any reasonable adjustment or practical support needed when you apply.

What will you get in return?

Zurich offers a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility, allowing you to make considered choices and tailor your benefits throughout the year. They include a 12% defined non‑contributory pension scheme, an annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

For more information about our benefits, see the Employee benefits page on the Zurich Insurance UK website.

Who we are

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company, a long‑standing player in the insurance industry.

We’ve made a promise to each other and every employee: to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you’re interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions — then Zurich could be the place for you. Be part of something great.

Our culture

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, for which we have won numerous awards. We want our people to bring their whole selves to work and ensure everybody feels welcome, regardless of background, beliefs or culture. We are committed to treating all applicants fairly and with respect, irrespective of any protected characteristic.

We place real importance on our people’s wellbeing – physical, mental, social and financial – and partner with wellbeing experts to provide advice and support. Continuous improvement is a priority, and we offer extensive training and development opportunities.

We also support employees through volunteering, charitable and community activities via the Zurich Community Trust, one of the UK’s longest‑established corporate trusts, which has granted over £90 million to worthy causes.

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.