Personal Assistant

NHS; Liverpool; On-site; GBP 24,000 - 30,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a proactive Personal Assistant in the Radiology Department at AUH site. The role requires organising diaries, arranging travel, and supporting consultants with non-clinical tasks, using presentation software and ensuring deadlines are met.

The successful candidate will bring strong secretarial skills, knowledge of medical terminology, and the ability to work across sites as needed to support a busy clinical team.

Qualifications

• GCSE/O Level or higher with typing/word processing skills.
• Knowledge of medical terminology and NHS office processes.
• Secretarial qualification or equivalent experience required.
• Proficient with Microsoft Office and internal PAS system.
• Experience in NHS medical secretarial environment is desirable.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Provide comprehensive service to consultants and specialty teams with minimal supervision.
• Keep diaries up to date, arrange appointments, travel and accommodation.
• Operate an effective bring-forward and filing system.
• Mentor, train and supervise relevant staff as required.
• Manage annual leave requests and sickness absence; ensure smooth cover.
• Prepare presentation documents and meetings for clinical staff.

Skills

Communication skills

Word processing

Keyboard skills

Time management

Organisational skills

Team supervision

Interpersonal skills

Education

GCSE/O Level

Typing Level 3

Medical terminology

Secretarial qualification

ECDL

Shorthand

Tools

Microsoft Office

Internal PAS system

Job description

Liverpool University Hospitals NHS Foundation Trust

Personal Assistant

The closing date is 24 September 2026

Band 4 PA - Radiology Department - AUH site Full time 37.5 HRS Monday to Friday 7.5 HRS per day We currently have a vacancy within our Radiology Secretarial Team for an experienced, enthusiastic and well-motivated PA/Medical Secretary. This role is based on the Aintree site with the expectation of cross site working if and when required. A good knowledge of medical terminology along with excellent keyboard and interpersonal skills are essential. You will be expected to undertake all administrative duties, be well organised, able to plan your own workload using your initiative and work to deadlines. Excellent communication, organisational and secretarial abilities are essential to the role. The post holder will also be expected to work with minimum supervision. They will be able to demonstrate flexibility and use their initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation, thus enabling the Consultants to utilise their time efficiently and effectively. Confidentiality must always be maintained.

Main duties of the job

To provide a comprehensive service to the consultants and speciality teams with the minimum of supervision. Organise your own workload and co-ordinate activities with other medical secretaries to ensure that an efficient service is provided. Keep diaries up to date, arrange appointments and arrange travel and accommodation. Support consultants in non-clinical activities role by preparing presentation documents using relevant packages and arranging meetings.

About us

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services incardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Job responsibilities

o provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians. Keep diary up to date, arrange appointments, and arrange travel and accommodation. Operate an effective bring forward system and filing system. Mentor, train and supervise relevant staff as required. Deal with annual leave requests and sickness absence Please see job description and personal specification for full details.

Education/Qualifications

• Educated to GCSE/O Level standard/equivalent or higher
• RSA/OCR Typing/Word processing Level 3 or equivalent
• Knowledge of medical terminology
• Secretarial Qualification or equivalent experience
• ECDL or equivalent
• Shorthand

Experience

• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Demonstrable experience working in an NHS office environment as a medical secretarial

Skills/Ability/Knowledge

• Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
• Excellent Word Processing and Keyboard Skills
• Ability to organise workload effectively and prioritise to meet deadlines
• Ability to work individually or as part of a team
• Experience or supervising and motivating a team
• Time Management Skills
• Excellent interpersonal and influencing skills
• Knowledge of internal PAS system
• Understanding of Trust internal policies as appropriate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Liverpool University Hospitals NHS Foundation Trust