Personal Assistant

JD Williams; Greater Manchester; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

24 days holiday (+ 8 bank holidays)

Annual bonus scheme

Enhanced maternity leave

Company pension with up to 8% N Brown

Mental Health support

Colleague discount

Life Assurance and Private Medical

Paid volunteer time

Job summary

N Brown is seeking a Personal Assistant to support the Exec PA Team with diary management, correspondence handling, travel arrangements and board paper preparation.

This maternity cover role is hybrid, based between Manchester Head Office and Shaw distribution centre, requiring strong organisational skills, discretion and a proactive approach.

Join a supportive team with benefits including 24 days holiday, annual bonus, pension with employer contributions and wellbeing programs.

Qualifications

• Relevant experience in a similar role is preferred.
• Proficient in office administration and diary management.

Responsibilities

• Organising and maintaining the diary, arranging meetings and ensuring timeliness.
• Screening and prioritising emails and calls; handling requests when appropriate.
• Managing emails and following up actions to deadlines.
• Providing daily action tasks and preparing board papers and reports.
• Receiving and routing post, dictation and letter writing as needed.
• Handling customer/colleague complaints and logging for action by managers.
• Arranging local and foreign travel and accommodation for meetings/events.
• Collating information for divisional board papers and high-quality documents.
• Taking minutes for board/regulatory meetings when required.
• Preparing presentations for internal/external parties.
• Maintaining gifts and hospitality logs for audit purposes.
• Sourcing and preparing locations for events and coordinating with venues.

Skills

Office Management

Administration

Job description

Role: Personal Assistant

Duration: Maternity Cover (12 month FTC)

Location: Hybrid working between Manchester Head Office and our Distribution Centre in Shaw.

We're looking for a Personal Assistant to join our Exec PA Team:

What will you do as a Personal Assistant at N Brown?

• Organising and maintaining the diary, making appointments with external and internal parties, ensuring that meetings run to time and that the meetings commence on time with all the necessary documentation.
• Screening and prioritising emails, telephone calls, enquiries and requests, and handling them when appropriate.
• Managing emails, discussing and actioning where appropriate and ensuring that following up action takes place to specified deadlines.
• Provision and management of daily action tasks to ensure that papers are provided for meetings and boards and outstanding actions are chased and deadlines met.
• Dealing with incoming post, taking dictation, writing letters and preparing responses where necessary.
• Receipt of customer/colleague complaint communications, despatching to relevant Team managers for action. Maintain the housekeeping system for emails.
• Arranging local and foreign travel and accommodation for meetings and events.
• Collation of relevant information for divisional board papers and reports and documents as required to a high standard of accuracy and professionalism.
• May be required to take minutes for relevant Board and/or regulatory meetings.
• Collation, coordination and preparation (where appropriate) of presentations to be given to relevant parties (internal and external).
• Collation and maintenance of gifts and hospitality logs for Audit purposes.
• Sourcing and preparation of location for on and off-site events to include collation of preparation work, and presentation materials, coordination of event management with chosen venues, attending and aiding and technical expertise as required and within the budget specified.
• The Personal Assistant Team come together as a Chapter led by the Executive Assistant, you will support/cover alternative Execs during periods of leave.

What Skills & Experience will you have?

• Relevant experience in a similar role is preferred.
• Office Management and Administration

What's in it for you?

• Hybrid working (3 days in the office at a minimum)
• 24 days holiday (+ 8 bank holidays)
• Annual bonus scheme
• Enhanced maternity and adoption leave
• Company pension with up to 8% N Brown contribution
• Mental Health support both internally and externally, including access to our wellbeing champions and counselling services
• A range of financial wellbeing support
• Stream - a financial wellbeing tool that helps you track your pay, access earnings early and manage your money with confidence
• Colleague discount across all N Brown brands
• Onsite café with subsidised rates and local restaurant discounts!
• Life Assurance and Private Medical Insurance
• Paid volunteer time - all our colleagues can take a full day paid to volunteer for a charity of their choice

N Brown - who we are and why work for us?

N Brown is a leading UK digital retail platform for clothing, footwear, home and technology, headquartered in Manchester and employing over 1,000 people nationwide. Through our strategic retail brands JD Williams, Jacamo and Simply Be and our unique payments offering, we exist to champion inclusivity and serve the underserved. Our customers are our passion and we take great pride in delivering products that ensure they can look and feel amazing, without compromising on choice, value and accessibility.

We're committed to building a diverse workforce and creating an inclusive environment that values equality for all. Our vision is that 'By championing inclusion, N Brown will become the UK's most loved and trusted consumer platform, shaping the future of financial empowerment and personal expression'. Diversity, Equity, Inclusion and Belonging are, therefore, at the heart of our culture.

In May 2024 we were delighted to be named one of The Sunday Times Best Places to Work 2024. We work hard to create a happy and inclusive culture for everyone and we're so proud to have made this list - as voted for by our very own colleagues!

Our promise to you:

We're an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.