Personal Assistant

Aldermore Bank; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic banking institution in London is seeking a Personal Assistant to provide high-impact support to its Executive Team. You will manage diary schedules, handle travel logistics, filter correspondence, and build strong relationships across the organization. The ideal candidate is organized, discreet, and an effective communicator, thriving in a fast-paced environment. Join us for a rewarding career with excellent benefits and opportunities for professional development.

Benefits

Discretionary bonus scheme

Private Medical Insurance

Hybrid Working

Employee Assistance Programme

Life Assurance

Qualifications

• Ability to manage multiple priorities without losing focus.
• Experience in a fast-paced environment is essential.
• Professional handling of sensitive information is crucial.

Responsibilities

• Manage diary and coordinate meetings efficiently.
• Handle travel logistics and expense processing.
• Filter correspondence to prioritize urgent matters.
• Support leadership meetings, ensuring everything runs smoothly.
• Work collaboratively with other PAs in the Group.
• Build effective relationships with stakeholders and partners.

Skills

Organisation and time-management

Calm under pressure

Attention to detail

Discretion and confidentiality

Communication and relationship-building

Proactive and self-driven

Job description

The Vacancy

Aldermore Group – why we exist

Let us tell you a bit about us

We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.

We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their start‑ups; we give first‑timers a leg‑up on to the property ladder; we open up the lending market to many; and thousands of customers choose MotoNovo Finance every week to buy their next car, van or motorbike.

Let us tell you a bit about the opportunity

The Personal Assistant role is a key part of how we deliver for our colleagues every day. You’ll provide dedicated, high‑impact support to our Executive Team—this could mean working with two ExCo members, up to four Directors, or a combination of both.

What will your day look like?

• Own diary management —coordinate meetings, protect time, set priorities, and ensure all facilities and resources are in place.
• Handle all travel and logistics , including booking accommodation and processing expenses in line with Aldermore policy.
• Manage and prioritise correspondence —filter calls and emails, highlight urgent items, and keep leaders focused on what matters most.
• Coordinate and support leadership team meetings , ensuring agendas, actions, and logistics run smoothly.
• Work seamlessly with PAs across the Group , providing cover, sharing knowledge, and operating as a strong virtual team.
• Build strong relationships with direct reports, key stakeholders, and external partners to enable effective collaboration.

What do we expect from you?

• Exceptional organisation and time‑management skills , with the ability to juggle multiple priorities and ensure nothing slips through the cracks.
• Calm and effective under pressure , thriving in a fast‑paced environment.
• Strong attention to detail , delivering accurate, high‑quality work every time.
• Absolute discretion and confidentiality , handling sensitive information with professionalism and trust.
• Confident communicator and relationship‑builder , able to liaise effectively at all senior levels.
• Flexible, proactive, and self‑driven , adapting to change and using your initiative to keep things moving.

Behaviour Framework

Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we’ll ask you to talk through some examples where you’ve demonstrated these behaviours in your previous roles.

The Benefits

As you would expect, we offer a competitive basic salary and reward package, and you’ll also benefit from our commitment to investing in your professional development throughout your journey with us.

Benefits vary across the business depending on the role you do, but these will give you an idea of what to expect :

• Discretionary bonus scheme
• Aviva Digital GP
• Bus And Tram Benefit
• Employee Assistance Programme
• Eyecare Voucher & Display Screens / Desk Set‑Up
• Flu Jab Vouchers
• Group Income Protection
• Life Assurance
• Metrolink Annual Pass & Clipper Ticket
• Microsoft Discounts
• Private Medical Insurance Shopping Discounts
• Toothfairy
• Your Workplace Pension
• Hybrid Working
• Critical Illness
• Cycle To Work
• Dental Insurance
• Give As You Earn
• Government Tax‑Free Childcare Scheme
• Octopus Electric Vehicles
• Save Our Planet
• Season Ticket Loan
• Spouse Or Partner Life Assurance
• Technology
• Wearable Technology
• Wellbeing App
• Will Writing

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