Personal Assistant

Northumbria Healthcare Nhs Foundation Trust; Ashington; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading NHS organization in Ashington is looking for a Personal Assistant to provide essential secretarial support. The role involves managing diaries, organizing meetings, and ensuring effective communication within the operational team. The ideal candidate will demonstrate strong organizational skills and a commitment to compassionate leadership. This position offers generous annual leave and a range of flexible working opportunities, making it an attractive option for dedicated professionals.

Benefits

Generous annual leave

Flexible working opportunities

Access to professional development training

Health and well-being program

Access to lease car scheme

Qualifications

• Proven experience in providing administrative support.
• Ability to manage multiple diaries and prioritize tasks.
• Strong communication skills for dealing with internal and external stakeholders.

Responsibilities

• Provide secretarial support to senior management.
• Manage diary commitments and organize meetings.
• Ensure efficient communication across departments.

Skills

Secretarial support

Diary management

Communication

Organizational skills

Leadership

Job description

Responsibilities

• To provide an efficient secretarial support service to the Operational Services Managers, Matrons & Ward/Department Managers.
• To provide a Personal Assistant service in the organisation of the Medicine Management Team (e.g. Operational Services Managers) to ensure the smooth running of diary commitments on a daily basis.
• To provide secretarial support and develop systems which will enable the Managers to work effectively and efficiently.
• To work closely with the Executive Personal Assistant to support the smooth running of the administration service across the Medicine and Emergency Care Business Unit.
• To role model compassionate and inclusive leadership in order to shape the creation of a collective leadership culture within the trust. This means demonstrating a consistent leadership style which (a) engages, enables and empowers others (b) uses coaching to promote ownership of learning and quality improvement and (c) facilitates team working and collaboration within teams / departments and across organisational boundaries.
• To play a key role in communication between the Director / Deputy Director, General Managers and Operational Service Managers.
• To provide and maintain an efficient secretarial administrative service to the Director / Deputy Director, General Managers, Operational Services Managers and Matrons within the Medicine and Emergency Care Business Unit.
• To manage the administration of all personnel within Medicine and Emergency Care Business Unit.
• Required to deal with general enquiries from a range of departments or from patients.
• Deals with enquiries from internal and external organisations.
• Required to use own judgement, with the support of the Executive PA to make decisions regarding re‑organisation of diaries to accommodate competing demands and priorities.
• Plans and manages multiple diaries.
• Plans and organises meetings; prioritises own project work/organises a range of events and conferences.
• Has regular contact with members of the public in relation to complaints and arranged meetings.
• Recognises the confidentiality aspect of dealing with complainants and is able to produce accurate accounts of meetings/discussions associated with the complaint as required.
• Ensures that safety and hazard notices, training and education and all circulars are disseminated to wards/departments.

Applicants who are members of the Armed Forces, and those who have a disability that requires support in the workplace (two‑ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme. We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive.

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under‑represented in our workforce as well as other under‑represented groups such as LGBT+ and disabled candidates.

We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defence Recognition Scheme, and we are delighted to support Apprenticeships, Age Positive and are a mindful employer.

If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre‑employment checks in line with CQC and NHS England statutory guidance.

Make sure to read the ‘applicant guidance notes’ before submitting your application and make sure you know everything there is to know before joining our fantastic trust!

Certificate of Sponsorship

Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK (www.gov.uk)

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children; they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

We are proud to be one of the country’s top performing NHS trusts – rated “outstanding” overall by the Care Quality Commission (CQC). We provide a range of health and care services to support more than 500,000 people living in Northumberland and North Tyneside across the largest geographical area of any NHS Trust in England. Our teams deliver care from hospitals, a range of community venues and people’s homes. Our hospitals include a specialist emergency care hospital (the first of its kind in England), three general hospitals and community hospitals. In the community we deliver a wide range of community and public health services.

We lead in innovation and quality, having opened the Northumbria Healthcare Manufacturing and Innovation Hub during the Covid‑19 pandemic and have recently launched our Community Promise – a pledge to make a real impact not just in healthcare but on the wider factors that affect people’s life, such as education, employment and the economy.

If Northumbria Healthcare sounds like somewhere you could belong we would love to hear from you. Visit our website to catch up on our latest news.

Whilst Northumbria Healthcare are a highly innovative organisation, the use of Third Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Do you want to work in one of the best performing NHS organisations in England? Work for an organisation that was voted the best acute and combined acute and community trust in the country, based on the experience of its staff (NHS Staff Survey 2022). Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients. You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn’t, this is what you get when you work for Northumbria Healthcare and, this is…the Northumbria Way!

What the Northumbria Way means for you

• Extensive staff health and well‑being programme including access to our specialist Wellbeing Hub
• Support and connection through a variety of Staff Network groups
• A range of flexible working opportunities
• Generous annual leave and pension scheme
• Access to lease car and home electronics scheme (qualifying criteria applies)
• Opportunities to improve your professional development through our vast training programmes
• Access to savings scheme via salary sacrifice with Northumberland Community Bank