Personal Advisor

Sand Martin; Royal Tunbridge Wells; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading social care organization in the United Kingdom is seeking a dedicated Personal Advisor to assist care leavers and young people in their transition to independence. The role includes supporting young clients to achieve their objectives, attending appointments, and maintaining case records. Strong communication and organizational skills are necessary, alongside a commitment to safeguarding and social justice. This position offers a hybrid working model, accommodating both office and fieldwork.

Qualifications

• Experience working with young people in a social care context.
• Ability to manage a caseload effectively.
• Strong interpersonal skills necessary for client interaction.

Responsibilities

• Collaborate with organisations to support care leavers.
• Manage caseload in line with policies and regulations.
• Maintain confidential records and data.

Skills

Experience working with care leavers

Excellent communication skills

Organisational skills

Understanding of safeguarding

Ability to work flexible hours

Job description

Overview

We are seeking a dedicated Personal Advisor (PA) to work with care leavers and young people transitioning to adulthood. The role involves supporting young people to achieve independence, access opportunities, and attend appointments, whilst delivering services in line with departmental standards and statutory guidance.

The PA will be based at Sand Martin House, Peterborough, with a hybrid working model requiring a minimum of two office days per week. The role also includes visits to young people at home or in other settings. Our flexi-working policy allows TOIL accrual for out-of-hours work, though this generally does not include weekends. Work towards achieving the objectives of the Services Business Plan.

Responsibilities

• Collaborate with partner organisations to assess, plan, and intervene with care leavers and their families.
• Manage a caseload of care leavers in line with departmental policies, legislation, and regulations.
• Use manual and computerised systems to maintain confidential case records and data.
• Attend and contribute to reviews, meetings, and planning forums across various settings, including councils, hospitals, and custodial units.
• Work flexibly, including lone working and occasional unsocial hours.
• Apply safeguarding principles to all interactions with vulnerable young people and escalated concerns as required.
• Deliver services within the framework of the Children Act Guidance and regulations, Volume 3: Planning Transitions to Adulthood for Care Leavers.
• Assess financial needs of care leavers and support budgeting for accommodation and maintenance.
• Undertake visits, assessments, reviews, and maintain records in accordance with policy.
• Actively contribute to professional development of self and colleagues.
• Ensure services consider diversity, equality, and social justice in all interactions.
• Participate in supervision, appraisals, and practice observations.
• Plan and record Pathway Planning meetings where required.

Person Specification

• Has experience working with care leavers, children, or young people in a social care or local authority context.
• Can manage a caseload effectively while prioritising tasks and outcomes.
• Has excellent communication, interpersonal, and organisational skills.
• Demonstrates a strong understanding of safeguarding and the Children Act framework.
• Can work flexibly and independently, including occasional out-of-hours work.
• Is committed to promoting independence, social justice, and positive outcomes for young people.