Personal Adviser

Wiltshire Council; Chippenham; Hybrid; GBP 34,000 - 36,000; Full time

Job summary

Wiltshire Council is seeking a Personal Advisor to join the Children in Care Team. You will work directly with young people (16-25) preparing to leave care and those living in the community, managing your own caseload and providing information and support. The hybrid role offers a 12-month fixed-term contract with a salary of £34,434–£36,363 per annum.

Qualifications

• Experience of working directly with children, young people and families.
• Good knowledge of the assessment process and supporting young people into adulthood.
• Ability to manage competing caseloads and maintain accurate plans, reports and records.

Responsibilities

• Work directly with young people and manage a caseload.
• Provide advice, information and support to care leavers and colleagues.
• Develop close working relationships with key agencies to coordinate responses.
• Maintain accurate plans, reports and records.

Skills

Caseload management

Advice and support

Stakeholder collaboration

Organisational skills

Job description

Salary: £34,434- £36,363 per annum

Hours per week: 37 hours

Temporary/Fixed term: 12 months

Interview date: 14th of October 2026

Are you passionate about making a positive impact on the lives of young people? If so, we have an exciting opportunity for you to join our Children in Care Team as a Personal Advisor.

Our children in care team which sit within care and placement services, provide a direct service to young people (16-25-year-olds) preparing to leave care and those who have left care and are living in the community.

As a personal advisor, you will be responsible for working directly with young people. Having your own caseload, you will provide advice, information and support to both young people and colleagues. Developing close and effective working relationships with key agencies will be essential to facilitate a co-ordinated response to the needs of care-leavers and vulnerable young people.

We are looking for someone enthusiastic who ideally has experience of working directly with children, young people and families. You will have a good knowledge of the assessment process and supporting young people into adulthood. The ability to remain organised, and maintain accurate plans, reports and records is essential. You should be equipped with the ability to manage competing caseload demands and have a strong and genuine commitment to championing the needs of vulnerable children and young people.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here.

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer-facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Leanne Dicks, Locality Team Manager/Co-ord at [e-mail]

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process