Permit Control Officers

Anglian Water Services; Norwich; On-site; GBP 44,000 - 52,000; Full time

Benefits offered by this job

Private health care

Life assurance (up to 8x salary)

Double-matched pension

Virtual GP service

26 days annual leave

Job summary

Anglian Water Services in Norwich seeks a Bioresources Permit Control Officer to manage the permit-to-work lifecycle for high‑risk activities, ensuring work is authorised and compliant. You’ll liaise with site teams and contractors to drive safety and efficiency.

You will lead daily permit meetings, validate risk assessments, monitor compliance, and champion on‑site safety initiatives to minimise risk and support continuous improvement across our water recycling centres.

Qualifications

• Experience with Permit To Work system on operational/high-hazard sites.
• Strong understanding of health & safety and process safety regulations.
• Proven ability to assess risks and make sound operational decisions.
• Excellent communication and influencing skills; ability to challenge and drive improvement.
• Passion for teamwork, continuous learning and delivering high-quality results.
• Health & safety qualification (minimum IOSH level).

Responsibilities

• Manage, issue, and close permits for site activities with robust risk assessment and compliance.
• Host daily permit meetings to coordinate tasks and prevent conflicts (SIMOPs).
• Conduct site inductions, inspections, and audits to uphold safety standards.
• Oversee mechanical and electrical isolations (LOTO) and site access controls.
• Support incident management and communicate lessons learned.
• Collaborate with operational teams to drive efficiency and continuous improvement.

Skills

Permit To Work

Risk assessment

Health & Safety

Communication

Teamwork

Stakeholder management

Education

IOSH level

Job description

Salary: £43,860 - £52,000, depending on skills and experience

Full-time, with flexibility for part-time.

37 hours per week/permanent

Location: Whitlingham, Norwich

Private health care

Double-matched pension

Virtual GP service for you and your household

Life assurance at 8 times salary

Are you passionate about safety, operational excellence, and making a real impact in the water industry?
Join our Water Recycling Bioresources Treatment Team as a Permit Control Officer and play a pivotal role in ensuring the safe, efficient, and compliant operation of our largest Water Recycling Centres.

About the Role

As the Bioresources Permit Control Officer, you’ll oversee the complete lifecycle of the permit-to-work (PTW) process for high-risk activities, such as; hot work, confined space entry, and electrical isolations. You’ll be at the heart of our operations, working closely with site teams and contractors to ensure all work is authorised, coordinated, and executed to the highest health and safety standards.

You’ll drive daily permit meetings, validate risk assessments, monitor compliance, and lead on-site safety initiatives. Your proactive approach will help us minimise operational risks, foster a culture of continuous improvement, and enable our teams to exceed performance and environmental targets.

Key Responsibilities

• Manage, issue, and close permits for site activities, ensuring robust risk assessment and compliance.

• Host daily permit meetings to coordinate tasks and prevent conflicts (SIMOPs).

• Conduct site inductions, inspections, and audits to uphold safety standards.

• Oversee mechanical and electrical isolations (LOTO) and site access controls.

• Support incident management and communicate lessons learned.

• Collaborate with operational teams and stakeholders to drive efficiency and continuous improvement.

About You

• Demonstrable experience working within a Permit To Work system and on operational or high-hazard sites.

• A strong understanding of health & safety and process safety regulations.

• Proven ability to assess risks and make sound operational decisions.

• Excellent communication and influencing skills, with the confidence to challenge and drive improvement.

• A passion for teamwork, continuous learning, and delivering high-quality results.

• Health & safety qualification (minimum IOSH level).

Why Join Us?

You’ll be part of a diverse, highly skilled team, empowered to make a difference every day. We offer a collaborative environment, opportunities for professional growth, and the chance to help shape the future of water recycling in our region.

As a valued employee, you’ll be entitled to:

• Personal private health care

• Life assurance (up to 8 x salary)

• Personal accident cover (up to 5 x salary)

• Double-matched pension (maximum 6% employee contribution)

• 26 days annual leave – rising with length of service and the ability to buy more

• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay

• Bonus scheme

• Flexible benefits to support your wellbeing and lifestyle.

Closing date: Tuesday 29th September