Permanent Duty Manager - Lead Guest Experience

Premier Inn; Welwyn Garden City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Welwyn Garden City is seeking a Duty Manager to lead a high-performing team. The ideal candidate will have leadership experience, excellent communication skills, and a commitment to delivering excellent customer service. The role includes managing health and safety standards and creating exceptional guest experiences. Competitive pay at up to £13.36 per hour. Immediate start is available.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or a similar role with leadership responsibilities.
• Ability to deliver outstanding customer experience.
• Skills to inspire and manage a team.

Responsibilities

• Lead the hotel team to ensure a welcoming environment.
• Manage health & safety standards.
• Create exceptional guest experiences.

Skills

Leadership

Customer experience

Communication

Organizational skills

Job description

A leading hotel chain in Welwyn Garden City is seeking a Duty Manager to lead a high-performing team. The ideal candidate will have leadership experience, excellent communication skills, and a commitment to delivering excellent customer service. The role includes managing health and safety standards and creating exceptional guest experiences. Competitive pay at up to £13.36 per hour. Immediate start is available.