PERMANENT CONTRACT - Retail Assistant Store Manager 40h - Petit Bateau LONDON - MARYLEBONE !

Thegoodgoods; City of Westminster; On-site; GBP 100,000 - 125,000; Full time

Job summary

A renowned children's clothing brand is seeking a Brand Ambassador to enhance customer satisfaction and support the Retail Boutique network strategy. The ideal candidate will have a minimum of 2 years of proven experience in sales and management, strong brand knowledge, and leadership abilities. Responsibilities include co-organizing store activities, ensuring a unique customer experience, and optimizing commercial performance. This position offers the opportunity to lead a team and represent store management when required.

Qualifications

• Proven experience of at least 2 years in sales and management.
• Strong expertise in retail operations.

Responsibilities

• Co-organize store activities and ensure implementation of standards.
• Ensure customer experience according to brand values.
• Lead team engagement and cohesion.
• Monitor and analyze store revenue.
• Represent store management in absence of Store Manager.

Skills

Strong knowledge of brand and product sales techniques

Ability to enhance the customer journey

Daily team management

Results-oriented

Knowledge of cash register procedures

Ability to execute premium merchandising

Leadership skills

Strong organizational skills

Solid managerial foundation

Operational excellence

Job description

Petit Bateau is the brand that has accompanied all generations for over 130 years.

‘Freedom, Quality, Durability’ is the motto of the 2,800 employees who work to ensure its worldwide success.

Founded in Troyes in 1893, the Petit Bateau brand is proud of its French heritage and the expertise that goes into creating clothes that stand the test of time.

As part of the Rocher Group, Petit Bateau embodies a mischievous and joyful spirit, through clothes that let you unleash your creativity and your desire to move.

Because the brand's mission is to Connect Children to Nature, it is committed to being more sustainable. Because the only way to make responsible clothing is to make it sustainable. To achieve this mission, the brand has made 10 strong commitments to help transform the textile industry towards greater well-being and respect for the environment.

Petit Bateau has over 400 shops in France and abroad. Our Retail teams are driven by strong commitments (CSR, digital, etc.), with the constant aim of offering the best customer experience.

Would you like to come on board?

Joining our crew is just a click away: apply now!

As a committed Brand Ambassador, you will work closely with your Store Manager on all store activities to support the operational deployment of the Retail Boutique network strategy.

Your main responsibilities will include:

• Co-organize store activities and ensure proper implementation of Petit Bateau standards and procedures (planning, briefs, reporting, audits, inventories, etc.).
• Ensure the customer experience and satisfaction in accordance with the brand’s policies and values by offering a unique and personalized omnichannel customer experience.
• Lead and foster team engagement and cohesion on a daily basis, following the directions set by the Store Manager.
• Contribute to monitoring and analyzing store revenue and optimizing commercial performance indicators (conversion rate, average basket, productivity, etc.).
• Represent store management in the absence of the Store Manager with both internal and external stakeholders, ensuring continuity in the implementation of the strategy.

This list is not exhaustive.

You have a proven experience of at least 2 years and strong expertise in sales and management.

Required skills include:

• Strong knowledge of brand and product sales techniques
• Ability to enhance the customer journey
• Daily team management (briefing, onboarding, organization)
• Results-oriented with adherence to procedures (stock management) and non-sales tasks
• Knowledge of cash register procedures
• Ability to execute premium merchandising
• Leadership skills
• Strong organizational skills
• Solid managerial foundation
• Operational excellence

Personal qualities:

• Relational agility
• Collaboration
• Communication skills
• Emotional intelligence
• Entrepreneurial mindse