Peripatetic Receptionist

NHS; Oldham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Oldham is seeking a Peripatetic Receptionist to join their team. The role involves providing administrative support, managing reception duties, and serving patients efficiently. Candidates must have proven reception experience and appropriate qualifications in English and Maths. This position offers 28 hours per week with flexible working opportunities to promote a healthy work-life balance. Join us in making a significant impact in community healthcare.

Benefits

Flexible working opportunities

Competitive benefits package

Generous annual leave allowance

Qualifications

• Must have proven reception experience or equivalent.
• Able to manage challenging situations effectively.
• Good organizational skills and ability to work unsupervised.

Responsibilities

• Provide a clerical service to support tenants and manage queries.
• Greet patients, book appointments, and log faults.
• Monitor the car park and assist with room bookings.

Skills

Ability to recognise & manage challenging situations

Ability to work as part of a team

Good written and verbal skills

Customer care

Basic IT skills including Microsoft packages

Education

GCSE or equivalent in English & Maths Grade C or above

Job description

Peripatetic Receptionist

The closing date is 17 December 2025

Community Reception Services are looking for an enthusiastic, confident and committed individual to join their reception team to provide a wide range of administrative and clerical duties.

Hours are 28 hours per week: Monday - Thursday 1200 - 1730, Friday 1230 - 1830.

This post is for a Receptionist to cover busy reception desks meeting & greeting patients to the centre and being the main point of call for any building issues.

Based at Werneth Primary Care Centre.

Main duties of the job

You will provide an accurate, confidential, comprehensive and efficient clerical service to support tenants, ensuring priorities, deadlines and queries are always dealt with correctly and efficiently.

You will work on reception for the building to support all tenants including arriving patients & booking appointments, logging faults, monitoring the car park, making room bookings.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we're always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

• GCSE or equivalent in English & Maths Grade C or above

Skills

• Ability to recognise & manage challenging situations
• Ability to work as a part of a team and capable of working unsupervised
• Able to plan and organise own work and work under own initiative
• Willing to work flexibly as required
• Good written and verbal skills
• Adaptable and quick learner
• Good organisational skills
• Customer care, dealing with challenging behaviour
• Basic IT skills including Microsoft packages

Experience

• Previous proven reception experience or equivalent
• Knowledge of general office & administration procedures
• Evidence of working in a customer focused environment
• Operate a switchboard/handle patient calls
• General knowledge of a room booking system
• Work on NHS clinical systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Northern Care Alliance NHS Foundation Trust