Perioperative Care Lead administrator

University Hospital Southampton NHS FT; Southampton; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading NHS Trust in Southampton seeks an experienced administrator to support surgical pre-assessment and coordination within the perioperative care team. The role involves managing appointments, liaising with multi-disciplinary teams, and overseeing staff. Candidates should possess NVQ Level 4 or equivalent experience, strong Microsoft Office skills, and an interest in leadership. This full-time position offers a blend of on-site and remote working once fully trained.

Benefits

Training and development opportunities

Supportive working environment

Flexible working options

Qualifications

• Experience of administration in a customer-focused environment.
• Supervisory or office management experience.
• Ability to deal with non-routine and complex problems.

Responsibilities

• Support operational and administrative needs of the service.
• Coordinate patient care with multi-disciplinary teams.
• Manage perioperative care administrators.

Skills

Proficient in Microsoft Office

Leadership interest

Multi-tasking

Education

NVQ Level 4 or equivalent

GCSE in English and Maths

Tools

ESR

Healthroster

Job description

5 days ago Be among the first 25 applicants

Job Overview

Working within the perioperative care department you will be supporting the surgical pre‑assessment and the perioperative medicine team by co‑ordinating patients through their pre‑operative journey in the lead up to surgery, liaising with multi‑disciplinary teams in the process. The department is busy and will see approximately 10,000 patients a year with around 30,000 outpatient appointments. Our perioperative medicine team is renowned for its research and perioperative guidance.

UHS offers fantastic training and development, giving you the best possible opportunities to achieve the career you want. Development of our staff is central to the delivery of high quality, safe and effective care. We can offer opportunities to develop within a supportive environment, and our staff survey results reflect our commitment to facilitate your career progression.

Main duties of the job

• Support with the operational and administrative needs of the service, including booking and outcoming appointments, scanning, telephone calls and additional support with training new starters in the department.
• Prepare the MDT and liaise with multi‑disciplinary teams to coordinate patient care.
• Line manage several perioperative care administrators, responsible for their appraisals and sickness reviews.
• Act as the first point of escalation to the administration staff and support with any complaints.

We are looking for an individual who is proactive, has an interest in leadership and a background in administration. The ideal candidate will be proficient in Microsoft Office and be confident speaking to a number of stakeholders.

Work flexibly with a combination of onsite and home working once fully trained. Core working hours are Monday‑Friday 8‑4.

Working for our organisation

University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation.

At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

Anti‑racism and inclusion

We proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti‑racist, anti‑discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Detailed Job Description And Main Responsibilities

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the ‘Job Description and Main Responsibilities’ section below. To understand the day‑to‑day responsibilities in more detail please read the full job description document attached.

Person specification

Trust Values

• Patients First
• Always Improving
• Working Together

Qualifications, Knowledge And Experience

Essential criteria

• NVQ Level 4 or equivalent experience e.g. good knowledge across a range of administrative work procedures including non‑routine elements
• Educated to GCSE (or equivalent) standard, with a pass in English and Maths
• Experience of administration in a customer‑focused environment; supervisory or office management experience
• Experience of dealing with non‑routine and complex problems, progress chasing, resource and staff allocation
• Ability to compose correspondence from fragmented instructions
• Experience in delivering training sessions

Desirable criteria

• Previous experience of working in an acute hospital setting
• Competent in the use of ESR and Healthroster
• Supervisory or office management experience

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Hospitals and Health Care