Perfume Expert & VIP Customer Experience Advisor

The Perfume Shop Limited; Cardiff; On-site; GBP 11,000 - 18,000; Part time

Benefits offered by this job

20% off perfume

30 days holiday

Pension

Health and wellbeing benefits

Discounts with partners

Training and apprenticeship schemes

Job summary

The Perfume Shop is seeking a Sales Advisor to deliver an outstanding customer experience in our Cardiff store. You will work as part of a supportive team to meet key targets and ensure every customer feels valued.

Contracted hours are 14 per week on a permanent basis, with a pay rate of £8.81–£13.04 per hour. Training is provided to help you become a perfume expert and a confident advisor.

Qualifications

• Excellent customer service and communication skills.
• Ability to listen to customer needs and provide suitable perfume recommendations.
• Strong team player with a positive attitude and reliability.
• Willingness to learn and adapt to training.
• Flexibility to cover varied shifts.

Responsibilities

• Greet customers and provide great service.
• Offer perfume guidance and product recommendations.
• Support team to achieve store targets and participate in incentives.
• Provide VIP-level hospitality and help manage loyalty rewards.

Skills

Customer service

People skills

Teamwork

Sales oriented

Perfume knowledge

Flexible scheduling

Job description

The Perfume Shop is seeking a Sales Advisor to deliver an outstanding customer experience in our Cardiff store. You will work as part of a supportive team to meet key targets and ensure every customer feels valued.

Contracted hours are 14 per week on a permanent basis, with a pay rate of £8.81–£13.04 per hour. Training is provided to help you become a perfume expert and a confident advisor.