Performance Officer

Surrey County Council; Woking; Hybrid; GBP 42,000; Full time

Job summary

A local government authority in Woking seeks a Performance Officer to join its Performance and Intelligence team for children’s social care. This hybrid role involves helping frontline services improve practices through robust data analysis and support. The ideal candidate will liaise with multiple stakeholders, analyze critical data, and maintain reporting schedules. A strong understanding of children's social care data and experience with data visualization tools are essential. A starting salary of £41,585 per annum is offered based on a fixed-term contract.

Benefits

26 days’ holiday, increasing with service

Annual leave purchase option

Local government pension

Carer's leave

Paid volunteering days

Employee Assistance Programme

Learning and development hub

Wellbeing and lifestyle discounts

Qualifications

• Robust understanding of children's social care and its data.
• Ability to analyze and interpret data.
• Experience working with multiple stakeholders.

Responsibilities

• Ensure frontline service teams access necessary information.
• Maintain and build new data visualization dashboards.
• Support the organization with performance data and feedback mechanisms.

Skills

Understanding of children’s social care and data

Data analysis and interpretation

Experience with multiple stakeholders

Good communication skills

Experience working with senior managers

Technical understanding of Tableau

Job description

Description

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This secondment role has a starting salary of £41,585 per annum, based on a 36 hour working week. This is a 12-month fixed-term contract / secondment contract. Please discuss with your line manager before submitting your application.

We have a great opportunity for a Performance Officer to join our fantastic Performance and Intelligence team for children’s social care and youth justice to cover maternity leave.

We support hybrid working with the right balance. We come together in person for 1 day per week on average at Victoria Gate in Woking and support working from home the rest of the time.

Our Offer to You

• 26 days’ holiday, rising to 28 days after 2 years’ service and 31 days after 5 years’ service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer’s leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About The Role

The Performance and Intelligence team are part of the Quality, Practice, Relationships and Support division which sits within the Children, Families and Lifelong Learning Directorate. The role reports to the head of Performance for children’s social care and youth justice in a team consisting of 4 social care performance officers, one youth justice performance officer and one strategic analyst.

Our aim as a Performance Team is to support the organisation to ensure that no one is left behind. We take a support and challenge approach to practice by providing a sophisticated performance profile that includes a robust set of data, reporting and feedback mechanisms.

As a Performance Officer you will be responsible for making sure the front-line service teams receive and have access to the information they need to sustain and further develop improvements to practice. This will partly be through an existing reporting schedule and meetings with senior members of the service, as well as maintaining and building new data visualisation dashboards to help them access their own performance information.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with

• A robust understanding of children’s social care and it’s data
• The ability to analyse and interpret data
• Experience working with multiple stakeholders
• Good communication skills
• Experience working alongside senior managers to deliver successful outcomes
• A technical understand of Tableau and / or Liquid Logic’s system C, formerly LCS would be a bonus

To apply, we request that you submit a CV and you will be asked the following 4 questions :

• Can you give us an example of how you have analysed and used information to support continuous improvement?
• The successful candidate will be responsible for supporting at least one of the social care statutory returns to DfE. How would you go about preparing for this critical project and what are your key considerations?
• Sometimes, through analysis of data, we need to give senior managers difficult messages. What is your approach to this?
• What is your experience of working in a busy environment and how do you manage your workload and new / competing requests?

Before submitting your application, we recommend you read the job description and our to get an insight into working at Surrey.

Contact Us

The job advert closes at 23 : 59 on 8th January 2026 with interviews planned to follow w / c 12th January 2026.

We look forward to receiving your application,