Overview
Dental Cover. This role reports to the Head of Marketing and is part of the Retail Dental Cover & Corporate Dental Cover Divisions. The position is full‑time (40 hours per week) with at least 6 hours of crossover between 8 am‑5 pm GMT+10 (Brisbane, Australia).
Key Responsibilities
- Strategic Campaign Development – develop and execute paid search strategies aligned with business goals to increase member acquisition for dental cover products across Google, Bing and other relevant search platforms.
- Paid social campaign development and execution to acquire new members and retain existing ones across Facebook, Instagram, TikTok, YouTube and other relevant channels.
- PPC campaign optimisation – continuously monitor, analyse and optimise campaigns to maximise ROI, improve click‑through rates and reduce cost per acquisition. This includes optimising targeting options, ad placements and bidding strategies.
- Keyword research – conduct thorough keyword research to identify relevant search terms and opportunities. Manage keyword bids, ad copy and landing page optimisation to enhance performance across all advertising channels.
- Complete funnel ownership – develop ideas for generating leads and revenue through targeted top, middle & bottom of the funnel campaigns. Maintain a 360 view of the funnel, tracking everything from impressions to conversions on a daily basis. Identify opportunities and troubleshoot issues at both the campaign and website levels to optimise performance.
- Budget management – effectively manage PPC and paid social budgets to ensure optimal allocation of funds across campaigns and channels.
- Testing and experimentation – develop testing hypotheses and implement a prioritised testing plan to ensure continuous learning. Coordinate A/B testing of ad copy, creative and bidding strategies to identify high‑performing variations.
- Performance reporting – generate regular reports on key PPC and paid social metrics. Provide actionable insights and recommendations based on data analysis to drive continuous improvement.
- New platform exploration – hunt for new opportunities across paid platforms and channels to sustain and accelerate growth.
- Collaboration – work closely with stakeholders (design, content, IT, SEO and Growth Marketing) to align performance marketing strategies with organic search initiatives and overall marketing programs.
Qualifications
- Extensive experience and evidence of achieving exceptional results with paid platforms like Google Ads, Meta Ads and other paid social platforms.
- Demonstrated success running Google Ads and Meta Ads is a must.
- Analytical, strategic and creative mindset when the role requires it.
- A growth mindset – embraces challenge, learns from feedback and continuously seeks improvement.
- Perfectly spoken & written English.
- Highest integrity.
Benefits
- 100% Remote – work from anywhere.
- Full‑time Position – stable and consistent work schedule.
- Similar Time Zone – work seamlessly with a team in a compatible time zone.
- Established Company – nearly 20‑year‑old successful and growing organisation.
- National Presence – part of a national Australian company.
- Meaningful Work – contribute to a noble mission to revolutionise quality healthcare accessibility and affordability.
- Top‑Tier Leadership & Team – collaborate with A‑level leadership and talent.
- Excellent Culture – positive and supportive work environment.
Smiley is a national digital health company with almost 20 years in the industry, providing Retail Dental Cover to the public and Corporate Dental Cover to companies and their teams across Australia.