Performance Manager (IED)

idibu; Wargrave; On-site; GBP 40,000; Full time

Job summary

A leading water services provider in Wargrave is looking for a Performance Manager to enhance Waste Treatment operations. You will lead a team, manage performance, and ensure compliance with Health and Safety standards. This role offers a competitive salary up to £40,000 per annum, 26 days holiday, and various benefits for health and wellbeing.

Benefits

26 days holiday plus bank holidays

Generous Pension Scheme

Health and wellbeing benefits

Qualifications

• Experience managing teams, with process or operational management experience.
• Excellent people and performance management skills.
• Strong health and safety and customer-based ethics.

Responsibilities

• Lead and support your team in accordance with company policies.
• Identify, mitigate, resolve and escalate risk across the site and team.
• Deliver a safe service to the customer base.

Skills

Process management

Budget management

Health & Safety

Interpersonal skills

Job description

Performance Manager – Performance Manager (IED)

We are looking for a Performance Manager to join Thames Water permanently. This is an exciting opportunity to really make a difference in one of our most critical roles within Waste Treatment as a front-line performance manager.

Key Accountabilities

• Lead and support your team in accordance with company policies, ensuring competence through coaching and training.
• Identify, mitigate, resolve and escalate risk across the site and team.
• Deliver a consistent approach to asset operation and maintenance to achieve a cost‑efficient, robust and safe 24/7 operation.
• Understand and articulate budget changes in regular performance review sessions, ensuring effective management of H&S, compliance, people and performance.
• Deliver a safe service to the customer base by driving a culture of continuous improvement and best practice within the team.
• Implement Health and Safety across the site and team.
• Oversee Industrial Emissions Directive (IED) permit compliance and liaise with internal departments to optimise and achieve all permit conditions.
• Lead and improve stakeholder engagement with internal departments and external stakeholders such as the Environment Agency, Local Councils, Fire Department and similar.

Essential Criteria

• Experience managing teams, with process or operational management experience and skills in budget management, Health & Safety, building relationships and engineering / operational maintenance.
• Excellent people and performance management skills to support and drive a mixed skill team.
• Strong health and safety and customer‑based ethics.
• Excellent organisational and risk management skills.
• Good interpersonal and communication skills – written and verbal.
• Good computer skills desirable.
• A valid driving licence required to travel to different sites.

What’s in it for you?

• Salary up to £40,000 per annum, depending on skills and experience.
• 26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
• Generous Pension Scheme through AON.
• Thames Water van included for business purposes and a fuel card.
• Access to benefits to support health, wellbeing and finances: annual health MOTS, access to physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us daily to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive.

Application Process

Due to the high volume of applications we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We welcome applications from everyone and are committed to being an inclusive place to work. If you need any adjustments, please let us know and we’ll support you throughout the recruitment process.