Performance Manager

Apleona Careers; Remote; GBP 50,000 - 70,000; Full time

Job summary

A leading facilities management provider is seeking an EMEA Performance Manager to drive strategic and operational performance across its accounts. The role emphasizes delivery excellence, continuous improvement, and the establishment of strong collaborative relationships with stakeholders. The ideal candidate will ensure that performance reporting is robust and tailored to meet the needs of both internal teams and clients, contributing to exceeding contractual targets. This remote position offers a fast-paced and friendly work environment.

Responsibilities

• Drive the strategic and operational performance of the account.
• Ensure delivery excellence, continuous improvement, and innovation.
• Act as the central point of truth for performance reporting.

Job description

EMEA Performance Manager

Location Homebased

Hours Monday Friday, 08 : 30am to 17 : 00pm

Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!

We're currently looking to recruit an EMEA Performance Manager, to be responsible for driving the strategic and operational performance of one of our accounts, ensuring delivery excellence, continuous improvement and innovation. This role acts as the central point of truth for performance reporting and governance, fostering collaborative relationships with internal and client stakeholders to exceed contractual and strategic targets.

We're looking for someone to be the Go To person for all performance issues, ensuring the Key Account Director is appropriately and consistently briefed on all relevant matters; developing, tailoring and continuously improving the Systems, Data Sets and Measures that demonstrate the Accounts Operationa...