Performance & Integration Manager

Arcus FM Limited.; Milton Keynes; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading facilities management firm in the UK is looking for a strategic Data and Technology Leader. You will oversee the development of a comprehensive 5-year technology roadmap, manage data governance, and enhance operational efficiency through advanced reporting and technology integrations. The ideal candidate has extensive experience with Power BI, CMMS platforms, and data strategy implementation. This role offers a unique chance to shape digital transformation for a major client.

Qualifications

• Completion of an advanced Microsoft-accredited Power BI course such as PL-300.
• Significant experience in data strategy and systems integration.
• Expert-level Power BI capability, including data modelling and report building.

Responsibilities

• Develop and deliver a 5-year technology strategy.
• Own the Power BI reporting ecosystem and drive adoption.
• Line manage the Data Manager and Business Reporting Analyst.

Skills

Advanced Power BI proficiency

Data strategy implementation

Communication skills

Stakeholder engagement

Education

Diploma-level training in data management

Tools

Power BI

CMMS platforms (Preferably Ostara)

Job description

Why Join Us

We are seeking a strategic and forward-thinking leader to develop and execute a 5-year data and technology roadmap for a key client, driving operational efficiency through smart use of data, systems, and digital tools, ensuring alignment across asset management, operations, and supply chain.

What You’ll Be Doing

Strategic Technology Planning

• Develop and deliver a comprehensive 5-year technology strategy aligned with digital transformation goals.
• Identify, assess, and introduce emerging technologies and SaaS tools to enhance permitting, contractor management, H&S, and document control.

Data Governance & Strategy

• Define and implement consistent data governance frameworks, taxonomies, and standards across asset and operational workflows.
• Partner with Asset and Operations teams to ensure accurate, organised, and high-quality data collection and utilisation.

Systems Leadership

• Liaise with Ostara (CMMS), IT, and Information Security teams to support API integrations and supply chain connectivity.
• Lead enhancements to core systems and ensure interoperability with third-party platforms.
• Work collaboratively with the Data & MI Centre of Excellence to maintain alignment with best practice and drive innovation.

Insight & Reporting

• Own the Power BI reporting ecosystem for the account, including dashboard development and requirements definition for Data Warehouse integration.
• Drive adoption, training, and understanding of reporting outputs across operational teams.

Performance Management Support

• Translate system outputs into meaningful insights and performance indicators to support continuous improvement.
• Partner with department leads to embed data-driven decision-making into daily operations.

Team Leadership

• Line manage the Data Manager and Business Reporting Analyst, providing strategic direction, coaching, and development support.
• Foster a culture of innovation, collaboration, and continuous improvement within the data and reporting function.

What We’re Looking For

Qualifications

• Completion of an advanced Microsoft-accredited Power BI course such as PL-300 (Data Analyst Associate), or equivalent diploma-level training covering semantic modelling, governance, and secure deployment.

Experience & Expertise

• Significant experience in data strategy, systems integration, and reporting within a facilities management or asset-intensive environment.
• Strong understanding of CMMS platforms (preferably Ostara) and API-driven system architecture.
• Expert-level Power BI capability, including data modelling, report building, governance, and user enablement.
• Experience evaluating and implementing SaaS tools for operational functions (e.g., permitting, contractor management, safety systems).
• Excellent communication and stakeholder engagement skills, with the ability to influence at all organisational levels.
• Strategic mindset combined with hands-on technical capability and a passion for using technology to drive operational efficiency.
• Demonstrable experience implementing data governance frameworks, ideally supported by formal training in role‑based access, workspace management, and enterprise reporting.

Why Join Us?

This is a rare opportunity to shape the digital future of a major client account—driving innovation, improving performance, and enabling data-led transformation across every operational area. You will work at both strategic and hands-on levels, supported by a collaborative central digital function and an engaged operational team.