Performance Director

Nest Performance; London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A fast-growing marketing agency in London is seeking a strategic leader to manage a portfolio of ecommerce accounts. The role involves guiding a team of paid media specialists, developing tailored marketing strategies, and ensuring client satisfaction. The ideal candidate will have extensive experience in paid digital advertising and strong leadership skills, providing a unique opportunity to shape the future of innovative marketing campaigns.

Qualifications

• Experience in leading a portfolio of clients with a focus on growth.
• Strong background in platforms such as Meta, Google, TikTok, and Pinterest.
• Ability to navigate complex client conversations.
• Data-driven mindset for analyzing trends.
• Excellent presentation and communication skills.

Responsibilities

• Lead and manage a portfolio of up to five accounts.
• Ensure client satisfaction and successful contract renewals.
• Guide a team of paid media specialists.
• Stay ahead of industry trends to drive ongoing client success.
• Collaborate with Sales and Marketing on pitches and thought leadership.
• Ensure accurate invoicing and forecasting.

Skills

Digital marketing strategy

Client relationship management

Paid digital advertising

Team leadership

Data analysis

Presentation skills

Job description

• Lead and manage a portfolio of up to five ecommerce and retail accounts, building trusted relationships with client stakeholders at all levels.
• Support long-term client growth by developing and executing performance marketing strategies tailored to their goals.
• Oversee client partnerships, ensuring high satisfaction, successful contract renewals, and sustainable revenue growth.
• Guide and mentor a team of paid media specialists, fostering a supportive environment for skill development and professional growth and demonstrating a commitment to aligning to Nest’s values
• Partner with Nest Studio teams to introduce creative services that enhance campaign performance.
• Support new business opportunities, collaborating with the Sales and Marketing teams on pitches, case studies, and thought leadership content.
• Ensure smooth financial management, including accurate invoicing, forecasting, and managing late payments when necessary.
• Stay ahead of industry trends, bringing fresh insights to clients and internal teams to drive ongoing success.
• Any other task or duties as reasonably required by the organisation.

Experience

We’re looking for a motivated and strategic leader with a passion for digital marketing, client success, and business growth. You should bring:

• Experience leading a portfolio of clients, managing relationships at all levels to drive growth and retention.
• A strong background in paid digital advertising, including platforms such as Meta, Google, TikTok, and Pinterest.
• A collaborative and business-focused mindset, able to identify opportunities for growth and proactively solve challenges.
• A strategic approach to performance marketing, with the ability to develop and execute cross-channel plans.
• Hands-on experience managing performance marketing campaigns, ideally for retail or ecommerce brands spending more than £100k per month.
• Leadership and people management experience, with a focus on mentoring and team development.
• A data-driven mindset, with the ability to analyse trends and present actionable insights to clients and stakeholders.
• Strong presentation and communication skills, comfortable building compelling narratives and delivering them in-person or online.
• The ability to navigate complex conversations with confidence and empathy, ensuring the best outcomes for clients and the agency.

Nest is a fast-growing marketing agency which is 100% focused on working with ecommerce brands, with clients such as Urban Outfitters, Reiss, Damson Madder and Crew Clothing. Our team’s campaigns are powered by Hummingbird, our proprietary tech. This is an exciting time to join us as we are investing significantly in developing our innovative campaign optimisation platform and new AI-powered creative tools.