Performance Data Analyst

Surrey County Council; Guildford; Hybrid; GBP 42,000; Full time

Job summary

A local government body in Guildford is seeking a Performance Data Analyst. This role, available only to current staff, focuses on providing analytical insights for adult social care, supporting housing and service decisions through data-driven strategies. The position offers hybrid working and an annual salary of £41,585. Relevant skills required include data analysis and experience with tools like Tableau, Excel, and SQL.

Benefits

26-31 days holiday based on service

Generous pension plan

Employee Assistance Programme

Qualifications

• Ability to analyse complex datasets and produce actionable insights.
• Experience of demand forecasting or market analysis would be useful.
• Proficiency in data visualisation tools like Tableau.

Responsibilities

• Provide high-quality analysis and insight for social care services.
• Collaborate with other teams to ensure data supports planning.
• Visualise complex datasets to inform strategic decisions.

Skills

Strong analytical skills

Creative problem-solving ability

Technical proficiency in data tools

Communication and collaboration

Attention to detail and accuracy

Tools

Excel

SQL

Tableau

R

Python

Job description

• Location: Millmead House, Guildford, GU2 4BB

Description

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This is a 6-month fixed term contract or secondment opportunity. Please discuss with your current Line Manager before submitting your application.

This role has a starting salary of £41,585 per annum, based on a 36 hour working week.

We are excited to be recruiting a Performance Data Analyst to join our fantastic Performance and Analytics Team based in Guildford.

This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home. Further details can be discussed at interview.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About The Role

We are looking for a motivated and detail-oriented individual to join our friendly and collaborative Performance, Analytics and Systems Team within Adult Social Care. This is an exciting opportunity to apply and develop your analytical skills to support one of Surrey County Council's key priorities: the 'Right Homes, Right Support' programme.

As a Performance Data Analyst, you will provide high-quality analysis and insight to help ensure adults with care and support needs have access to the right accommodation and services at the right time. Working closely with colleagues across commissioning, finance and operations, you will analyse current and future demand for residential and nursing care, supporting evidence-based planning and market development.

Your work will play a key role in shaping strategic decisions and policies. By modelling trends in population need, placements and market capacity, you will provide clear, data-driven evidence that informs reports and briefings, including Cabinet Papers and strategic board reports. These insights will help senior leaders make informed choices about how services are designed, delivered and resourced.

You will turn complex datasets into meaningful insights through dashboards, reports and visual presentations; helping colleagues understand trends, risks and opportunities. You'll also collaborate closely with operational teams and partner organisations, ensuring that data is translated into practical action that improves outcomes for Surrey residents.

This is a fantastic opportunity for someone who enjoys using data to solve problems, influence strategy, and help shape the future of care and support for adults in Surrey.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours :

• Strong analytical skills: Ability to analyse complex datasets, identify trends, and produce actionable insights that inform strategic decisions. Experience of demand forecasting or market analysis within a public sector or care context would be useful
• Creative problem-solving ability: Experience in developing innovative analytical approaches to understand and model future demand. Ability to think critically and approach complex problems from multiple perspectives to generate practical, data-driven solutions that support long-term planning
• Technical proficiency: Proficiency in data visualisation tools (including Tableau) and data handling and analysis using Excel, SQL, R, or Python. Experience with data modelling, demand forecasting, or working with large datasets from multiple sources. Please note, Tableau skills will be assessed as part of the recruitment process through a practical exercise at interview
• Communication and collaboration: Excellent communication skills, with the ability to translate complex analytical findings into clear and meaningful messages for senior leaders and non-technical audiences. Experience of working collaboratively across teams to deliver shared goals
• Attention to detail and accuracy: Strong attention to detail and a commitment to accuracy and quality in data analysis. Ability to assess and validate data from multiple systems to ensure reporting and forecasting outputs are robust, reliable, and fit for inclusion in strategic reports and Cabinet Papers

To apply, we request that you submit a CV and you will be asked the following 4 questions:

• This role involves working closely with commissioners, finance colleagues, and operational managers who may have different levels of data literacy. How would you adapt your communication style to engage, influence, and build trust with these stakeholders?
• Senior leaders often need to understand "what if" scenarios when planning for future demand. Describe an example of how you have created or could create scenario models to test different assumptions or policy options.
• What analytical tools or methods (e.g., Excel, Power BI, SQL, R, Python) have you used to support demand forecasting or capacity planning Give an example of how your technical skills added value to a project.
• Give an example of a time when you developed a new approach, tool, or method that improved the way data was processed, analysed, visualised, or used for decision-making. How did this benefit your team or organisation?

Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.

The job advert closes at 23:59 on 16th November 2025 with interviews planned for week commencing 24th November 2025.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Alice Lawrence via email at [e-mail] .

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.