Performance and Data Officer

BLACK COUNTRY WOMEN'S AID; West Bromwich; On-site; GBP 27,000 - 33,000; Full time

Job summary

A charitable organization in West Bromwich seeks a full-time Performance and Data Officer. The ideal candidate will collect and analyze data to support decision-making and funding bids using tools like Power BI and Excel. Strong data skills and a collaborative spirit are essential. This position offers an opportunity to significantly impact the organization's services.

Qualifications

• Self-driven, conscientious, and hardworking attitude.
• Ability to work with frontline teams and external stakeholders.

Responsibilities

• Collect, analyse, and present data across departments.
• Build dashboards and generate reports.
• Support service improvement initiatives.

Skills

Data analysis

Report generation

Collaboration with departments

Use of Power BI

Use of Excel

Tools

Halo (case management system)

Power BI

Excel

Donorfy (fundraising CRM)

Microsoft Forms

Job description

Overview

Black Country Women's Aid (BCWA) is an established charity working across the Black Country and wider West Midlands, providing accommodation and community support services to victims of domestic abuse, sexual abuse and human trafficking. Services range from advocacy, civil remedies, support in court, individual and group support and access to a range of therapeutic interventions. All services are client and needs-led.

The Corporate Services team deals with BCWA's central functions, including development, governance, accountability, reporting, finance and funding. This essential work supports all of our frontline services.

Job Details

Job Title: Performance and Data Officer

Position: 1 full-time position (37.5 hours), based across the Black Country

Salary: £(phone number removed) - £32,033.48 dependent on experience/qualifications

Closing date: 25 November 2025

Interviews: All interviews will be held via Microsoft Teams

Responsibilities

As Performance and Data Officer, you will play a key role in helping BCWA understand and communicate the impact of our work. You will:

• work across departments to collect, analyse, and present data that informs decision-making, supports funding bids, and tells the story of our services
• use tools such as Halo (case management system), Power BI, Excel, Donorfy (fundraising CRM), and Microsoft Forms to build dashboards, generate reports, and support service improvement
• help shape how we collect and use data by working closely with frontline teams, managers, and external stakeholders

If you are self-driven, conscientious, hardworking with ambition, we would love to hear from you.

How to Apply

To be considered for this position, click 'apply' and you will be emailed a link to an application form, job description, and equal opportunities form, plus details on how to complete your application. CVs will not be accepted.

Important Information for All Positions

Black Country Women's Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. An enhanced disclosure may be required by the Disclosure and Barring Service for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

Employment Checks

As a responsible employer, we adhere to safer recruitment practice and all our employees are subject to the following recruitment checks:

• Right to work in the UK

We ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy will be taken. After appointment, unsuccessful candidates' documents will be destroyed confidentially. You may be refused an interview if you do not bring the correct documents.

References

Following your interview, two employment references will be sought. One should be your current or most recent employer. If you have finished full-time education and have no employer reference, we will accept a reference from:

• a professional from your centre of study (teacher, lecturer, or headteacher)
• GP or health visitor
• a character reference from someone who knows you
• a civil servant from a government agency
• a bank manager

DBS

All positions are subject to DBS checks at the relevant level.