Performance and Data Officer

Newcastle City Council; Newcastle upon Tyne; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government organization in Newcastle is seeking a proactive and well-organized Performance and Data Officer to join their Digital Solutions Team. The role focuses on turning information into actionable insights and involves data extraction, correction, and management information provision. The ideal candidate will thrive in an Agile, multidisciplinary environment and contribute significantly to enhancing social care systems in the region. This is a fixed term position offering a valuable opportunity to influence the future of services in Newcastle.

Qualifications

• Well-organised team player with strong data handling abilities.
• Experience in providing management information.
• Capable of supporting system design and maintenance.

Responsibilities

• Support the programme by converting information into actionable insights.
• Perform data extraction, correction, and manipulation.
• Provide management information and respond to queries.
• Assist with project support tasks for smooth execution.
• Support with helpdesk and data quality tasks.

Skills

Data extraction

Data manipulation

Management information provision

Team collaboration

Job description

Fixed term opportunity for 12 months.

Working for the City Council in Newcastle isn’t like any other job. Everything we do has an impact on the people that live in our City, so our commitment must be second to none.

This post is an exciting opportunity to join an innovative and highly regarded Digital Solutions Team. We are currently working on an ambitious programme to replace the Council’s core social care finance system alongside other IT system implementations. The scale here is huge; the ask is often complex and the context unique. Our Agile multidisciplinary team is using the latest tech, tooling and thinking to transform our social care systems, so they're easier to access and more efficient to use.

We are looking to recruit a Performance and Data Officer to provide additional support to the programme and wider team. The Performance and Data Officer is a well‑organised team player who undertakes a range of tasks to support work within the team to turn information into insight. This includes data extraction, correction and manipulation, providing management information, and responding to queries from internal and external stakeholders.

This is the chance to join an innovative team with the opportunity to help shape the future of services in Newcastle.

About the Role:

Join our dynamic and highly regarded Digital Solutions Team at Newcastle City Council. This is not just any job; your work will directly impact the lives of Newcastle residents. We are on an ambitious journey to overhaul our core social care case management and finance systems alongside other IT‑related projects. The scale is vast, the challenges are complex, and the context is unique. Our Agile, multidisciplinary team leverages the latest technology and methodologies to make our social care systems more accessible and efficient.

Key Responsibilities:

• Support the programme by turning information into actionable insights.
• Perform data extraction, correction, and manipulation.
• Provide management information and respond to queries from both internal and external stakeholders.
• Assist with project support tasks to ensure smooth execution and delivery of programme objectives.
• Assist with system design and maintenance.
• Support with helpdesk and data quality tasks.

Ideal Candidate:

We are seeking a well‑organised team player who can handle a variety of tasks to support our team. This role is perfect for someone looking to make a tangible difference in a short period.

How to Apply:

For an informal discussion, please contact Thomas Brooks, Solutions Delivery Lead, at [e-mail].

Apply online at www.northeastjobs.org.uk, select 'Apply Now' and complete our online application form. Before completing the form please ensure you read the supporting documents. Any communication sent to you regarding your application will be sent to the email address you have set up on your Northeast Jobs account, so you will need to ensure that you check your inbox.

Please refer to the person specification document when completing your supporting statement to demonstrate your skills and experience.

Please note, all fixed term posts are available for secondment. For a secondment you must gain your managers approval prior to applying.

If you are successful we will undertake additional recruitment checks which will include a check to see if you have any unspent criminal convictions.