Performance and Continuous Improvement Lead

Amey Group Services LTD; Newbury; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading infrastructure solutions provider is seeking a Permanent Performance and Continuous Improvement Lead in the UK. The role involves data analysis, driving continuous improvement projects using Lean and Six Sigma methodologies, and actively coaching teams. Candidates should be self-starters with a passion for problem-solving and have relevant coaching qualifications. This full-time position requires travel and a valid driving license. Competitive salary and flexible benefits are included.

Benefits

Competitive salary

Training opportunities

Generous pension scheme

Flexible benefits

24 days holiday plus bank holidays

Qualifications

• Experience in data analysis and identifying trends.
• Facilitating Lean/change-management workshops.
• Ability to work from site a minimum of three days per week.

Responsibilities

• Analyze complex data and provide insights.
• Manage continuous improvement projects using Lean, Six Sigma.
• Coach and mentor within RAMS to enhance CI culture.

Skills

Data analysis

Lean methodologies

Change management skills

Coaching

Education

ILM Level Three Award in Coaching and Mentoring (desirable)

Lean Six Sigma or equivalent qualification (desirable)

Job description

We are excited to offer a fantastic opportunity for a Permanent Performance and Continuous Improvement Lead to be based ideally in Donnington, Catterick, York or the East Midlands Area. This full‑time role (37.5 hours per week, Monday to Friday) will require travel and work from operational locations, with a minimum of three days travel to sites as required. A valid driving licence is essential. Join our vibrant, inclusive community in Complex Facilities, working on our Continuous Improvement function across Defence, driving data‑led improvement initiatives across the contract. The role requires positive engagement with front‑line teams, including supply chains and National Accommodation Management Service (NAMS) representatives. P&CI Coaches will operate pan‑contract, supporting and fostering continuous improvement within operations teams and acting as a positive ambassador for Amey with Service Families, stakeholder groups and the community.

• A 'Can do' attitude
• Driven self‑starter
• Focused
• Eye for detail and consistency
• Passionate about their work
• Ability to work at pace with accuracy

What you will do:

• Collect and thoroughly analyse complex data from diverse sources to provide insights that drive innovation and risk awareness, supporting informed decision‑making by Amey and the Defence Infrastructure Organisation (DIO).
• Determine trends within data sets and produce accurate reports to target improvements; previous experience of A3 problem solving would be advantageous.
• Drive and manage a varied workload, often with tight deadlines.
• Lead continuous improvement projects using Lean, Six Sigma and project‑management methodologies to achieve goals and improvement outcomes.
• Challenge established ways of thinking and processes to eliminate waste.
• Share best practice with fellow P&CI Coaches, fostering a team of improvement excellence.
• Embed within operations to identify cost‑saving and performance‑enhancing initiatives following Lean principles.
• Actively coach and mentor within RAMS to leverage a CI culture.

What you will bring:

• Experience in data analysis, identifying trends and drawing together insights.
• Facilitating Lean/change‑management workshops with a variety of stakeholders.
• Driving change in an operational environment and knowledge of working within a B2B and B2C customer‑focused environment.
• Ability to work from site a minimum of three days per week.
• Desirable – previous experience as a coach and mentor.
• Desirable – ILM Level Three Award in Coaching and Mentoring qualification or equivalent or relevant experience.
• Desirable – Lean Six Sigma or equivalent qualification supported by experience in an operational environment.

About Amey

We are a leading provider of full life‑cycle engineering, operations, and decarbonisation solutions for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.

Please note that it is essential for all personnel to obtain both BPSS (Baseline Personnel Security Standard) and, in addition, the appropriate security clearance level, such as Security Check (SC).

Why join Amey?

At Amey, we work on long‑term stable contracts so you can plan a long‑term career with us. We have been awarded Platinum status by Investors in People, underscoring our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or bringing your professional expertise and skills, there is a place for you here. Our benefits are designed to help you thrive at work and in your home life, giving you the flexibility to choose benefits and development opportunities that are best for you.

Benefits

• Remuneration – Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
• Career Growth – Shine in your career with advancement opportunities.
• Training Opportunities – Unlock your potential with comprehensive training, including fully funded leadership programmes tailored to your personal growth.
• Holidays – Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
• Pension – Generous pension scheme, with extra contributions from Amey.
• Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts – Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.