Performance & Analytics Specialist

Severn Trent; Radford Semele; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading water services company based in Radford Semele is seeking a Compliance and Data Specialist. You will help drive performance improvements and data integrity across the Potable Tanks teams. The role involves developing reporting suites, conducting data analysis, and enhancing stakeholder engagement. Ideal candidates will have strong communication skills, experience in process improvement, and proficiency in tools like Excel or Power BI. Benefits include generous holidays, an annual bonus scheme, and a leading pension plan.

Benefits

28 days holiday + bank holidays

Annual bonus scheme up to £2,250

Leading pension scheme

Sharesave plan

Dedicated training and development

Family friendly policies

Qualifications

• Strong collaboration skills and resilience.
• Ability to make decisions under pressure.
• Experience in process improvement and data analysis.

Responsibilities

• Support the development of performance metrics and improvement plans.
• Constructively challenge underperforming areas and build stakeholder relationships.
• Lead continuous improvement in management information and reporting.

Skills

Data analysis

Process improvement

Stakeholder engagement

Communication

Excel

Power BI

Job description

Overview

We\'re looking for a Compliance and Data Specialist to drive performance and continuous improvement across our Potable Tanks teams. You\'ll develop user-friendly reporting suites, provide actionable insights, support weekly performance meetings, and embed effective metrics. This role involves identifying opportunities to enhance engagement, safety, productivity, and operational excellence, while collaborating with leaders to implement and sustain improvements. Some of your other key accountabilities will include:

Responsibilities

• Support the development of short-, medium-, and long-term plans with performance metrics. Review, analyse, and track results to enhance data integrity and create data-driven improvement plans.


• Constructively challenge underperforming areas, seek efficient and customer-focused solutions, and build strong stakeholder relationships as the primary contact for reporting and analysis.


• Lead continuous improvement in management information (MI) and reporting, ensuring accurate, timely insights. Evaluate data quality and implement processes to improve accuracy and completeness.


• Support business change deliverables aligned with strategic goals, manage controllable costs with finance, ensure compliance, and empower teams with self-service solutions and data capability building.

WHAT YOU'LL BRING TO THE ROLE

The ideal candidate will have strong collaboration skills, resilience, and the ability to make sound decisions under pressure while simplifying complex information for diverse audiences. They should bring experience in process improvement and data analysis, excellent communication and stakeholder engagement skills, and proficiency with tools like Excel or Power BI. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care.

Benefits

Working here isn\'t just a job. You can build a career at Severn Trent, and we\'ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we\'ll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite perks that you\'ll get being part of the Severn Trent family:

• 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)


• Annual bonus scheme (of up to £2,250 per annum based on company performance)


• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)


• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate


• Dedicated training and development with our \"Academy\"


• Family friendly policies