People Team Assistant

Dains Accountants & Advisers; Burton upon Trent; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible and hybrid working options

25 days annual leave plus bank and the

Life assurance

Competitive pension

Private medical insurance

Electric car scheme

Job summary

Dains Group is seeking a proactive People Team Assistant to support HR administration, L&D coordination, recruitment support and ESG initiatives across the business. You will report to the Learning & Development Manager and gain hands-on experience in a growing top 25 firm.

This entry‑level role offers exposure to HR, learning and development, and recruitment, providing a broad foundation for your future career within Dains Group.

Qualifications

• GCSE English Language with a strong pass, ensuring ability to draft internal communications.
• Strong digital confidence and ability to learn new systems quickly.
• Experience in office/admin support or comms/content creation is valuable.

Responsibilities

• Provide HR, L&D, recruitment and ESG administrative support across the People team.
• Administer the Learning Management System (LMS) including setup, uploads and reporting.
• Coordinate training logistics, bookings and attendance for learning initiatives.
• Draft and publish internal communications and maintain People Team resources.
• Manage DBS checks, onboarding activities and employee records.
• Create and maintain project plans for People initiatives and ESG data collection.

Skills

Written communication

PowerPoint skills

Microsoft 365

Organised

Discretion

Stakeholder support

Team collaboration

Curiosity to learn

Attention to detail

Education

GCSE English Language

A-levels or equivalent

Tools

HiBob

LMS

Job description

Join Dains Group as a People Team Assistant and help us deliver clear communications, engaging learning experiences and well‑organised People initiatives across the business.

Reporting to the Learning & Development Manager, you’ll provide practical, day‑to‑day support across the People team. Your work will include HR administration, learning and development coordination, ad hoc recruitment support and support for ESG initiatives, giving you varied experience across the People function.

This is an ideal entry‑level role if you’re interested in a career in a People function but haven’t yet decided where you’d like to specialise. With varied work across HR, learning and development, recruitment and ESG, you’ll gain hands‑on experience, discover what you enjoy most and build a broad foundation for your future career in a growing top 25 firm.

Department Human Resources Employment Type Permanent - Full Time Location Burton-on-Trent Workplace type Onsite Reporting To Alex Bond-Burnett

Key Responsibilities

People Team Administration (Team Operations & Coordination)

• Provide high-quality administrative and coordination support across the People Team, including HR, Talent Acquisition, Learning & Development and ESG initiatives.
• Prepare, format and maintain People Team documentation, presentations, communications and records, ensuring accuracy, consistency and compliance.
• Produce basic metrics, reports and status updates to support People Team activities and decision‑making.
• Manage DBS checks, onboarding activities and employee records, ensuring processes are completed accurately and on time.
• Support People administration for our London entity, including drafting contracts, employee communications, record maintenance and processing employee changes in HiBob.
• Coordinate volunteers and administrative activity for programmes such as RISE and support HR data audits, retention reviews and compliance requirements.
• Provide wider administrative support across People Team projects and peak activity periods as required.

Learning & Development (L&D) and LMS Support

• Administer the Learning Management System (LMS), including course setup, content uploads, enrolments, reporting and user support.
• Coordinate training logistics, including bookings, joining instructions, attendance monitoring, feedback collection, certification and on‑the‑day support.
• Support the delivery of learning initiatives and provide general assistance to the L&D Manager as required.

Project Management

• Take ownership of allocated People projects, driving activities forward with minimal supervision.
• Create and maintain project plans, monitor progress, coordinate stakeholders and ensure actions are completed to agreed timelines.

Recruitment Support

• Provide administrative and recruitment support to the Talent Acquisition team during busy periods.
• Assist with candidate screening and shortlisting activities, including reviewing graduate and school leaver applications against agreed criteria.

Internal Communications & Content

• Draft and publish engaging internal communications with minimal review required.
• Create and maintain People Team resources, including FAQs, guides, intranet content and process documentation.
• Produce professional presentations and documents aligned with brand guidelines and organisational standards.

ESG Support

• Support the collection, organisation and maintenance of ESG‑related data, evidence and documentation.
• Assist with the preparation of ESG updates, reports and internal communications.

Skills, Knowledge and Expertise

Skills & Competencies

• Exceptional written communication; able to draft internal communications that are clear, accurate, well‑structured and require minimal editing.
• Strong PowerPoint skills with an eye for design, consistency and the ability to follow brand guidelines (no prior experience required).
• Confident using Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams); the ability to quickly learn new systems in an imperative.
• Highly organised with strong attention to detail; able to manage multiple priorities and meet deadlines.
• Professional judgement and discretion when handling confidential and sensitive information, ensuring in accordance with company policies.
• Proactive approach; spots issues early, proposes solutions and follows through.
• Strong stakeholder support skills; friendly, responsive and calm under pressure.
• Ability to pick things ups easily when demonstrated.

Essential

Qualifications & Experience

• GCSE (or equivalent) English Language with a strong pass (typically grade 6/B or above) — you’ll be writing internal communications that need minimal review.
• Strong digital confidence and the ability to learn new systems quickly.

Preferred (but not required)

• A-levels (or equivalent), an apprenticeship or other further education.
• A degree (or equivalent) in any discipline — subject isn’t important.
• Relevant experience can be just as valuable as qualifications (e.g. office/admin support, comms/content creation, training coordination, student union/society leadership, internships, customer‑facing roles with lots of written communication).

Evidence We Value (whatever Your Route)

• Examples of excellent writing (e.g. coursework, articles, newsletters, comms you’ve created, portfolio samples). We will ask to see this as part of the interview process.
• Evidence you’re a forward thinker: curiosity, fresh ideas and using technology to improve how things are done (e.g. creating templates, improving a process, learning new tools, presenting information clearly and creatively).

Personal Attributes

• Takes pride in producing high‑quality work; naturally checks and improves outputs before sharing.
• Practical, “can-do” mindset with strong common sense.
• Collaborative and helpful; enjoys supporting others and being part of a team.
• Curious and eager to learn across HR, Talent Acquisition, L&D and ESG.
• Resilient and adaptable when priorities shift.
• Values professionalism, integrity, fairness, teamwork and building valued relationships.

Benefits

At Dains, we’re committed to helping our people build rewarding careers in an environment where they can learn, develop and succeed. From day one, you’ll be supported to grow your skills, broaden your experience and shape a career that reflects your ambitions.

We offer ongoing professional development tailored to your role, strengths and future goals, supported by clear career pathways so you can see how you’ll progress.

Alongside a competitive salary, our benefits package is designed to support your wellbeing and reward your contribution, including:

• Flexible and hybrid working options
• 25 days annual leave plus bank holidays, increasing with service, with the option to buy or sell days
• Financial security through life assurance and a competitive pension scheme, with access to private medical insurance through both company‑funded and self‑funded options
• Greener travel options through our electric car scheme and cycle to work programme
• A vibrant social culture with regular team and firm‑wide events
• Enhanced maternity and paternity pay to support you and your family through life’s important moments
• Employee resource groups promoting inclusion and connection
• “Dains in the Community”, supporting charity, wellbeing and local initiatives

About Dains

Established in 1926, The Dains Group is a fast growing, independent accountancy practice ranked 22nd in the National Accountancy Age. With over 1000 talented individuals across the UK and Ireland, we're ready to drive growth, make an impact, and excel your career.

At Dains, we believe our people are our greatest asset. As one of the UK’s fastest-growing accountancy groups, we offer a dynamic, inclusive, and supportive environment where ambitious professionals can thrive.