People & Talent Manager - Hospitality Growth

Caravan Support Team; Southall; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Meals on shift across locations

Dining discount for family and friends

Coffee discounts at Caravan Coffee Roa

Wellbeing and mentoring

Job summary

Caravan Restaurants & Coffee Roasters is seeking a passionate People & Talent Manager to lead recruitment, talent planning and people development across our London hubs and roastery. You’ll partner with the People & Culture Director and Ops teams to build strong pipelines, manage performance cycles and embed sustained career progression.

You’ll own onboarding for managers and frontline teams, drive succession planning, and ensure data-driven HR processes, reporting and continuous improvement

Qualifications

• Experience in recruitment, talent management or a People/HR generalist role within hospitality or multi-site environments.
• Hands-on recruitment process management and collaboration with hiring managers.
• Knowledge of talent development, succession planning and performance management.
• Strong organisational skills with ability to manage multiple priorities.
• Ability to build relationships with operational leaders and deliver great people practices.
• Solutions-focused, independent worker with data-driven mindset.
• Interest in developing people and career progression.

Responsibilities

• Oversee external recruitment across Caravan, maintaining a positive candidate experience.
• Collaborate with General Managers and Ops to prioritise hiring needs.
• Manage campaigns, pipelines and selection processes; support interviewing.
• Monitor recruitment performance and improve quality and efficiency.
• Lead 80/20 talent approach and sustain internal progression pipelines.
• Coordinate talent reviews and succession planning across restaurants and support teams.
• Maintain talent plans, identify gaps and drive development actions.
• Track internal promotions and pipeline effectiveness; report progress.
• Coordinate performance management cycles and development plans.
• Support managers with meaningful performance conversations and follow-up.
• Oversee onboarding for new managers and starters; ensure consistency.
• Improve onboarding experience and align with wider People team initiatives.
• Maintain accurate People data across systems and calendar milestones.
• Use data to monitor progress, identify trends and support improvements.
• Champion inclusive people practices and Caravan values.

Skills

Recruitment & talent management

HR generalist

Stakeholder management

HR analytics & data

People development

Education

CIPD qualification (desirable)

Job description

Caravan Restaurants & Coffee Roasters is seeking a passionate People & Talent Manager to lead recruitment, talent planning and people development across our London hubs and roastery. You’ll partner with the People & Culture Director and Ops teams to build strong pipelines, manage performance cycles and embed sustained career progression.

You’ll own onboarding for managers and frontline teams, drive succession planning, and ensure data-driven HR processes, reporting and continuous improvement