People Systems and Performance Administrator

NHS National Services Scotland; Glasgow; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A national healthcare organization is seeking a People Systems & Performance Administrator. This role involves providing administrative support for HR Systems, maintaining workforce information, and ensuring high-quality data management. The ideal candidate will have strong communication and IT skills, including expertise in Excel and MS Teams. This position offers a hybrid working model and values diversity and inclusion within the workplace.

Benefits

Pension scheme

Work-life balance policies

Discounted leisure benefits

Qualifications

• Must interact with staff at all levels and be enthusiastic.
• Expert user of the HR System required.
• Experience within a multi-system interface environment is needed.

Responsibilities

• Provide administrative support in HR Systems implementation.
• First line user support for system queries.
• Maintain Workforce Information across HR Systems.

Skills

Excellent communication skills

Interpersonal skills

IT and system skills

Attention to detail

Tools

Excel

MS Teams

Job description

About The Organisation

National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best‑in‑class systems and standards. Our priority is always the same to improve the health and well‑being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit‑for‑purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re‑invested into essential services.

The Post

An exciting opportunity has arisen in our Human Resources function for a People Systems & Performance Administrator to join our team. To provide administrative support in the implementation of HR Systems and reporting, with focus on the management functions of the system to control access, monitor the quality of data, update and maintain the configuration of components. To provide first line user support for system queries and training in the use of the eRostering system and integrated workforce systems. Maintaining Workforce Information across the HR Systems, processing joiners, movers and leaver requests, including updating employee and line manager information including relevant contractual changes.

The Candidate

You should have excellent communication and interpersonal skills be enthusiastic and motivated and able to interact with staff at all levels. The postholder will be working in a small but supportive and dynamic team and must be committed to the delivery of excellence. IT and system skills are essential as the postholder will be an expert user of the HR System. Attention to detail is an important element of the role. The postholder will be required to use Excel, MS Teams and other systems pertinent to the work of the team. You should have sound knowledge and experience of working within a multi‑system interface environment and to be able to relate to operational dependencies of systems, e.g. structures, access rights, etc, ideally specifically those within a HR environment. You will work within a high volume area and the ability to manage your workload, attention to detail, and a commitment to quality are key for this role.

Location and Working Pattern

Gyle Square, Edinburgh or Delta House, Glasgow. Currently hybrid working. Monday to Friday, 37 hours per week. It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.

Benefits

Our benefits package includes pension scheme, comprehensive range of work‑life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.

Inclusion

NHS National Services Scotland (NSS) is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. NSS has made a long‑term commitment to staff health and well‑being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of NSS to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments, please contact the Recruitment Team on [e-mail].

Further Information

For an informal discussion on the post, please contact Scott Nelson, Workforce Information & Systems Team Leader on [e-mail].

Closing date for completed applications is 6th February 2026.

Further information on NSS is available from: https://www.nss.nhs.scot/.

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.