People Support Co-ordinator

Swanton Care and Community; Coventry; Remote; GBP 25,000 - 35,000; Full time

Job summary

A community support organization in Coventry is seeking a People Support Coordinator to manage onboarding and compliance processes. This remote role requires strong communication skills and experience in HR functions. The ideal candidate will take on important responsibilities such as ensuring legal compliance and supporting employee benefits administration. Competitive benefits and career development opportunities are offered.

Benefits

Refer a friend scheme

Employee benefits app

Cycle to work scheme

Pension auto-enrollment

Funded qualifications

Employee Assistance Programme

Long service awards

Qualifications

• Experience with onboarding new joiners and compliance monitoring.
• Ability to manage benefits administration and personnel records.
• Excellent communication skills for responding to queries.

Responsibilities

• Coordinate the onboarding of new joiners including pre-employment checks.
• Monitor compliance information and support Home Office Sponsor Licence.
• Produce reports and support benefits administration.

Skills

Compliance monitoring

Onboarding process development

Communication

Education

Relevant HR qualifications

Job description

About The Role

Swanton Care is recognised for its positive and ambitious culture, with a firm commitment to enhancing the lives of the people we support. We are looking for a People Support Coordinator:

Shifts: Monday to Friday, office hours

Hours: 40 hours per week

Location: This is a remote role, with some travel between services required

We do not offer sponsorship

• Responsibilities:
  • Co-ordinate the onboarding of new joiners which includes completing relevant pre‑employment checks and verifying information.
  • Collate personnel file and issue to manager when completed.
  • Accurately enrol new joiners onto appropriate systems and notify relevant teams ensuring that everything is ready for their start date.
  • Monitor key compliance information such as right‑to‑work, alerting teams in a timely manner when renewal is required or documentation has expired.
  • Support compliance with Home Office Sponsor Licence by completing routine checks.
  • Complete documentation to support variation and changes to contracts of employment, notifying relevant teams when required.
  • Respond to queries in a timely manner.
  • Support the development of the onboarding process including system development.
  • Complete routine compliance activities such as annual night‑worker health assessments.
  • Produce reports when required.
  • Support training of the onboarding process when required.
  • Undertake file audits when required.
  • Support the benefits offer by managing the benefits platform and administration.
  • Support with annual pay review documentation.
• What we can offer:
  • Refer a friend scheme – receive £400 each time a successful referral is made *
  • Above and beyond – award contributions for those who go the extra mile and for good inspection feedback with vouchers for high street shops and other surprises!
  • Long service awards – recognise your contribution and celebrate long service.
  • Employee benefits app – stay connected to our community, receive discounts across everyday and luxury shops, and access information about learning & development opportunities.
  • Cycle to work – you can save money and get fit with our salary sacrifice scheme.
  • Pension – we will auto‑enrol you into our salary sacrifice pension scheme.
  • Life cover – you will be entitled to the death‑in‑service benefit.
  • Funded qualifications – earn whilst you learn! We aim to develop our own talent, giving you the opportunity to develop your career with Swanton *
  • Career pathways – we invest in our people and offer apprenticeships in Health and Social Care (Level 3). Earn whilst you learn has never been easier! Swanton Educates – we have our own training qualification centre which can further support your development.
  • Trained mental health first aiders – available to support you when you need someone to talk to.
  • Employee Assistance Programme (EAP) – free confidential access to 24‑hr assistance programme for counselling, advice and support.
  • Employee Voice – we hold regular events throughout the year to listen to your feedback about working with us.
• *subject to eligibility & criteria
• You will be required to undergo relevant pre‑employment checks including an enhanced DBS check. This role is exempt from the Rehabilitation of Offenders Act 1974.
• Our internal vacancies are also published onto our website. Roles may be withdrawn before the closing date if a successful appointment has been made.

About The Service

The People Support Team are dedicated to providing high‑quality support across the entire employee lifecycle. We manage all activities related to new starters including pre‑employment checks, onboarding and ensuring a smooth and compliant start for every colleague.

The team also supports ongoing employment processes such as compliance monitoring, benefits administration and contract variations.

Working collaboratively with the wider HR team and other departments, we play a key role in maintaining accurate records, ensuring legal and regulatory compliance while delivering an excellent service to colleagues and managers alike.