People Specialist, Performance Management

Anthropic; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Anthropic in London, UK is hiring a People Specialist focused on performance management across the EMEA and APAC regions. You will support managers, prepare performance cases, and help scale processes, resources, and documentation to enable manager effectiveness.

The role involves handling sensitive cases, collaborating with cross-functional teams, and contributing to policy and operational improvements within a fast-growing AI company.

Qualifications

• Experience in performance management or employee relations across Europe and APAC.
• Ability to handle sensitive casework with partial information, messy handoffs and tight timelines.
• Detail-oriented with strong documentation and information management.
• Ability to operationalise and scale processes, frameworks and supporting documentation.
• Strong written communication and adaptability to edits.
• Good judgment on what to share and what stays verbal.
• Comfortable working in a fast-paced, ambiguous environment.

Responsibilities

• Manage regional performance casework end-to-end with documentation and tracking.
• Own and improve operational processes for managers and People Partners.
• Build and maintain manager resources and documentation.
• Partner with Leadership Design on manager enablement programs.
• Pull and compile reports for sensitive personnel matters.
• Maintain tracking systems for casework and enablement initiatives.

Skills

Performance management

Employee relations across Europe APAC

Detail-oriented

Operationalize processes

Written communication

Judgment and discretion

Ambiguity handling

Education

Bachelor's degree

Tools

Claude

Job description

People Specialist, Performance Management

London, UK

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

We're looking for a People Specialist to join our International People Team with a particular focus on supporting performance management related activities throughout the EMEA (UK, Ireland, Germany, France, Spain, Switzerland and Italy) and APAC (Japan, India, South Korea, Australia and New Zealand) regions. You'll support People Partners and cross functional teams on the work that helps our managers do their jobs well: performance cases, org changes, developing manager resources, and the operational processes underneath all of it.

Some weeks you'll be deep in a sensitive performance case coaching a manager. Other weeks you're cleaning up a process, rebuilding a tracker, or helping prep a leader for a hard conversation. We need someone who takes both kinds of work seriously and holds the same quality bar for each.

A lot of the work is sensitive. You'll be close to performance management, org restructures, and situations that touch ER or Employment Legal. An understanding of the nuances which exist in relation to performance management and employee relations in different legal and cultural contexts will be critical. Good judgment about what to share, with whom, and in what form is paramount.

Responsibilities

• Manage performance casework regionally: building documentation, tracking timelines, prepping talking points, and keeping details from falling through the cracks while owning the process end to end.
• Own and improve operational processes that managers and People Partners depend on, including outside business activity requests and reorg processing
• Build, maintain, and improve manager resources and documentation so they're useful and current
• Partner with Leadership Design on manager enablement programs like the performance cycle: logistics, content, delivery, and the unglamorous operational work that makes programs run
• Help pull and compile reports and data for sensitive personnel matters
• Maintain tracking systems for casework and manager enablement initiatives; make them better than you found them

Minimum Qualifications

• You have experience working on performance management or employee relations across Europe and ideally APAC
• You've supported complex or sensitive casework before and can work with partial information, messy handoffs, and tight timelines
• You're detail-oriented: you catch things, close loops, and remember where to find crucial information
• Ability to operationalise and scale your work, ensuring that you are able to build over time processes, frameworks and supporting documentation to help us scale
• Strong written communication. You'll be drafting things leaders use in hard conversations, and you're not precious when they get edited (you used Claude as a guide but not as a final editor)
• Good judgment on need-to-know. You think about what to share, with whom, and what goes in writing versus what stays verbal
• You'll push back when something's off. You have a point of view and you're comfortable raising concerns with people more senior than you
• Comfortable with range. You don't check out on the tedious work or treat it as beneath you
• Ability to operate in the grey - this is a fast-paced organisation, where we are building as we scale fast; not everything will be clear-cut and you should be able to operate in this environment with confidence

Preferred Qualifications

• 7+ years in an HR- role: people operations, HR coordination, employee relations, HRBP, or something similar
• Experience at a high-growth tech company where process was being built while you used it
• Direct experience supporting HRBPs, Managers and Employees through challenging and sensitive matters.
• Working knowledge of HR compliance requirements in Europe and APAC
• Interest in AI safety
• Claude power user in your current role

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study:A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship:We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

We believe that AI will have a transformative impact on the world, and we’re seeking exceptional candidates who collaborate thoughtfully with Claude to realize this vision. At the same time, we want to understand your unique skills, expertise, and perspective through our hiring process. We invite you to review our AI partnership guidelines for candidates and confirm your understanding by selecting “Yes.”

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:Learn about our policy for using AI in our application process.