People Services Coordinator

Arcus FM Limited; City Of London; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading facilities management company in Upminster is seeking a People Services Coordinator to support colleagues throughout the employee lifecycle. This role involves coordinating training, managing HR queries, and administering employee benefits. The ideal candidate will have strong organisational skills, attention to detail, and a people-focused approach. Competitive salary, annual bonus, and various benefits are offered.

Benefits

Competitive salary

25 days' annual leave plus bank holidays

Annual bonus (up to 4%)

Matched pension contributions (5-6%)

Life assurance

Discounts and financial wellbeing support

Qualifications

• Strong administrator who thrives in a busy, people-focused environment.
• Excellent organisational skills with the ability to manage multiple priorities.
• Confident communicator who builds positive relationships at all levels.
• Keen eye for detail and commitment to accuracy and confidentiality.

Responsibilities

• Support colleagues throughout the full employee lifecycle.
• Act as first point of contact for HR queries.
• Maintain employee records ensuring GDPR compliance.
• Coordinate training and manage attendance.
• Administer employee benefits.
• Support payroll processes with accurate data.
• Prepare reports and documents for managers.

Skills

Organisational skills

Communication

Attention to detail

Proficiency in MS Word

Proficiency in Excel

Proficiency in PowerPoint

Job description

Are you a friendly, organised and people-focused professional who loves helping others succeed?

Arcus FM are looking for a People Services Coordinator to join our team, on a permanent basis, in Upminster.

In this role, you'll be right at the heart of our business - supporting colleagues through every step of their journey with us, from their first day to their next adventure.

No two days are the same. One day you'll be welcoming new starters, the next you'll be coordinating training or helping managers with queries. If you thrive on variety and enjoy making a genuine difference, this could be the perfect role for you.

What you'll be doing

• Supporting colleagues throughout the full employee lifecycle - from recruitment and onboarding to training, benefits, and beyond.
• Acting as a friendly first point of contact for HR queries, providing timely, accurate support.
• Maintaining employee records with care and confidentiality, ensuring GDPR compliance.
• Coordinating training - booking courses, managing attendance, and liaising with suppliers.
• Administering employee benefits such as medical insurance, pensions, and wellbeing schemes.
• Supporting payroll processes with accurate data and documentation.
• Preparing reports, letters, and key documents to support managers and colleagues.
• Playing an active role in projects, audits, and wider business initiatives.

What we're looking for

• A strong administrator who thrives in a busy, people-focused environment.
• Excellent organisational skills, with the ability to manage multiple priorities.
• A confident communicator who builds positive relationships at all levels.
• Proficient in MS Word, Excel, and PowerPoint.
• A keen eye for detail and a commitment to accuracy and confidentiality.
• A proactive, flexible team player who takes initiative.
• Previous HR or training administration experience is an advantage - but if you're an experienced administrator who loves working with people, we'd still love to hear from you!

What's in it for you

• Competitive salary - Circa £27,000 per annum
• 25 days' annual leave plus bank holidays
• Annual bonus (up to 4%) - historically paid out
• Matched pension contributions (5-6%)
• Life assurance
• Discounts, vouchers, and financial wellbeing support

Apply today!

If you're looking for a role where you can make a real impact, support colleagues, and build your career in HR and People Services, we'd love to hear from you.