People Services and Digital Transformation - Senior Manager

Capgemini Invent; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Flexible benefits

Job summary

Capgemini Invent is seeking a senior HR Transformation leader to drive complex HR functions and digital transformation programmes. You will shape operating models, service delivery, and workforce transition plans while advising senior client stakeholders and leading multidisciplinary teams across people, process, and technology.

The role emphasizes stakeholder engagement, governance, and business readiness, with opportunities to drive market growth and client relationships globally.

Qualifications

• 8+ years' experience leading complex HR Transformation, Shared Services, or Digital Transformation programmes.
• Experience shaping operating models, service delivery, and workforce transition plans.

Responsibilities

• Lead design and delivery of complex HR Functions and Digital Transformation programmes.
• Oversee transformation workstreams, manage risks and dependencies.
• Advise senior client stakeholders and influence governance and strategy.
• Build and develop multidisciplinary teams across people, process and technology.
• Drive growth through pursuits, proposals and client relationships.

Skills

HR Transformation

Change Management

Program Delivery

Stakeholder Engagement

Leadership

Consulting

Commercial Acumen

Job description

At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.

Join us in shaping the future of HR.

At Capgemini Invent, we’re reimagining the future of HR through next-generation Operating Models, powered by Agentic AI and intelligent automation. Our approach integrates dynamic experience layers to deliver seamless, personalised employee journeys, transforming HR into a strategic enabler for business growth. Be part of a team that blends innovation, data and design to create human-centric solutions for the workforce of tomorrow.

YOUR ROLE

In this role, you will lead the design and delivery of complex HR Functions and Digital Transformation programmes that improve service delivery, enhance employee experience, and enable the adoption of new technologies, processes, and ways of working. Working with senior business, HR, shared services, and technology stakeholders, you will shape transformation strategies spanning operating models, service delivery, organisational change, workforce transition, and technology-enabled transformation, translating strategic priorities into measurable outcomes and sustainable value.

You will bring deep expertise in people transformation, adoption leadership, stakeholder engagement, and programme delivery. Acting as a senior trusted advisor, you will influence key decisions, oversee interconnected transformation workstreams, drive organisational readiness, and manage key risks and dependencies to embed sustainable change across people, process, and technology.

In this role you will play a key role in:

• Leading complex HR Functions, Shared Services and Digital Transformation engagements, shaping transformation strategies, target operating models, service delivery approaches and workforce transition plans aligned with clients’ strategic priorities.
• Providing senior oversight across transformation and adoption, integrating stakeholder engagement, communications, learning, change impacts and business readiness with programme plans, technology delivery and expected business outcomes.
• Advising senior client stakeholders throughout the transformation lifecycle, influencing critical decisions, challenging established thinking and providing direction across programme governance, risks, dependencies and delivery priorities.
• Leading and developing multidisciplinary teams across people, process and technology, setting clear direction, assuring delivery quality and building capability across client and Capgemini teams.
• Driving client and practice growth by leading pursuits, proposals and RFP responses, shaping market-relevant propositions and identifying opportunities to deepen client relationships and expand transformation services.

As part of your role, you will also can contribute to the business and your own personal growth, through activities that form part of the following categories:

• Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
• Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
• Learning & development – Training to support your career development and the skills demand within the company, certifications etc.

YOUR PROFILE

• 8+ years' experience in leading complex HR Transformation, Shared Services, Digital Transformation, Change Management, or ERP-enabled transformation programmes.
• Proven experience shaping transformation strategies, target operating models, service delivery approaches and workforce transition plans, and translating strategic objectives into executable roadmaps and measurable outcomes.
• Deep understanding of organisational change and adoption, with experience overseeing stakeholder engagement, communications, learning, change impacts, business readiness and the embedding of new ways of working.
• Strong consulting and leadership capability, with the credibility to influence senior stakeholders, navigate complex decisions and lead multidisciplinary teams across business, HR and technology environments.
• Strong commercial awareness, with experience leading client pursuits and proposals, shaping propositions, developing senior client relationships and identifying account growth opportunities.

WHAT YOU’LL LOVE ABOUT WORKING HERE?

You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what's possible.

We are delighted to have received the ‘Glassdoor Best Places to work UK’ accolade for 5 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page.

NEED TO KNOW

At Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.

We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

Declare they have a disability, and meet the minimum essential criteria for the role.

Please opt in during the application process.

CSR

We’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.

Whilst you will have London, Bristol, Manchester, Glasgow or Newcastle as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.

We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.