People Service Specialist

GXO Logistics; Northampton; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A leading logistics company in Northampton is seeking a People Services Specialist to join their team. You will provide support in case management, onboarding, and lifecycle processes in a hybrid working model. The ideal candidate has HR experience, knowledge of employment law, and the ability to adapt to a dynamic work environment. A competitive salary and benefits package, including annual leave and pension scheme, are offered.

Benefits

25 days annual leave

Company-sponsored pension scheme

24/7 online GP service

Employee assistance programme

High street discounts

Qualifications

• 1+ years in a shared service environment for a large organization.
• Strong understanding of compliance, governance, and service improvements.
• Ability to handle frequent interruptions and changing tasks.

Responsibilities

• Manage and process HR-related tickets accurately and timely.
• Maintain personnel-related data in accordance with retention guidance.
• Collaborate with colleagues to enhance compliance and service improvements.
• Validate HR data related to employment changes and benefit adjustments.

Skills

HR experience

Knowledge of employment law

GDPR knowledge

Flexibility in a busy environment

Education

CIPD Qualification (in progress)

Job description

Do you have HR experience and are looking to utilise it in a new role? Are you ready to join a company that will help you grow and develop? Maybe you're looking to take that next step into a Specialist role? We have just the job for you!

Here at GXO, we're looking for a People Services Specialist to join us on permanent basis. Based out of our Head Office in Northampton, you'll play a key part in our central People Services team providing a professional service across a broad range of processes, including case management, all onboarding, lifecycle, and leaver processing, as well as supporting with administration and queries.

You'll be working from Monday to Friday, 09:00 to 17:00, with a hybrid working model so you can work from home as well as in the office!

Pay, benefits and more:

We're looking to offer a salary of up to £26,000 per annum. In addition, we offer and 25 days annual leave (plus bank holidays). Your benefits package includes, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you'll do on a typical day:

• Ensure all tickets are managed, processed, and tracked in a timely and accurate manner
• Maintain records of personnel-related data in line with retention guidance, ensuring all personnel files contain the relevant information required
• Work closely with peers and colleagues across People Services to oversee and provide appropriate compliance and governance structure to service improvements identifying risks, issues, and consistency
• Maintain and validate data in HR System, including new hires/terminations, transfers, salary/wage changes, benefit deductions/changes, and work locations

What you need to succeed at GXO:

• Experience in an HR-related role, if you are working towards CIPD Qualification this would be an added bonus!
• A minimum of 1 years in a shared service environment for a large, complex organisation
• Strong knowledge of employment law, GDPR, and contractual law is essential
• Able to work at pace and demonstrate flexibility, you'll be working in an environment with frequent interruptions, changing tasks and priorities

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.Review GXO's candidate privacy statement here.