People Partner (Maternity Cover)

NHS; City Of London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading healthcare organization in London seeks a People Partner to provide comprehensive HR advice and support managers within the organization. The ideal candidate will have experience in managing employee relations, knowledge of employment law, and a proven ability to deliver effective HR practices. This role offers a dynamic work environment and the chance to contribute to the wellbeing of staff and volunteers.

Benefits

Flexible working arrangements

Professional development opportunities

Supportive work culture

Qualifications

• Experience of leading on grievance/disciplinary investigations.
• Experience managing complex cases in a healthcare setting.
• Evidence of continued professional development.

Responsibilities

• Provide comprehensive People services to clinical/non-clinical units.
• Advise managers on human resource management best practices.
• Lead on recruitment and selection processes.
• Develop and deliver training and development interventions.

Skills

Good communication skills

Excellent influencing skills

Organisational skills

Interpersonal skills

Negotiation skills

Proficient in Microsoft Office

Ability to analyze complex information

Project management skills

Education

Degree level qualification or equivalent experience

Level 5-7 Chartered Institute of Personnel and Development

Tools

HRIS

Job description

Community Hospice is a registered charity based in Abbey Wood, London providing specialist palliative care to local people and their families. We employ over 180 staff and are supported by around 500 volunteers.

Having recently finalised our new five-year strategy, we have embedded our commitment to empowering our people into our plan and have an excellent reputation for valuing and developing our staff, prioritising the wellbeing of our staff and ensuring we embed equity, diversity and inclusion in all that we do.

Working within the People Team and reporting directly to the Head of People, the position of People Partner offers an excellent opportunity to an experienced Generalist to join the team that provides comprehensive operational People (Human Resources) advice and guidance to managers and employees within the organisation.

A member of the CIPD, with previous management and operational experience in People Services, you will be able to demonstrate up to date employment law knowledge and have an in depth experience of managing complex employee relations issues, including grievance, discipline, capability and absence management. You should be a flexible team player and be willing to share your knowledge with less experienced members of the People Team. Good knowledge and experience of HRIS would be advantageous.

A good communicator both written and verbally, you will have excellent influencing skills and be used to working with stakeholders to achieve positive outcomes.

Main duties of the job

The post holder is responsiblefor the safe and effective provision of comprehensive People services todesignated Clinical / Non-clinical units within the Hospice.

Develop highly effectiverelationships within designated areas, maintaining a real understanding oftheir challenges. Contribute fully to the development and implementation ofoperational and strategic decisions to achieve objectives contained within theHospices vision and underpinning strategy.

Responsible for advising andsupporting managers on delivering effective human resource management and forensuring that best HR practice is delivered at all times, promoting a positiveculture of inclusion and addressing conduct and performance issues in a timelyand professional manner.

To provide operational humanresources advice and guidance to managers and other employees within theHospice including responsibility for specific tasks and projects which willinclude preparation of reports and statistics.

To lead on recruitment andselection process, including advising appointing managers on currentrecruitment legislation and organisational processes and procedures.

To develop and deliver trainingand development interventions linked to identified needs.

To be responsible for ensuringall People Policies and Procedures are reflective of current legislation andorganisational culture, making proposals to policies which impact across theorganisation.

About us

Community Hospice provides community, hospital and inpatient specialist palliative and supportive care to people with life limiting illnesses and their families within the London boroughs of Greenwich and Bexley.

Job responsibilities

The post holder is responsiblefor the safe and effective provision of comprehensive People services todesignated Clinical / Non-clinical units within the Hospice.

Develop highly effectiverelationships within designated areas, maintaining a real understanding oftheir challenges. Contribute fully to the development and implementation ofoperational and strategic decisions to achieve objectives contained within theHospices vision and underpinning strategy.

Responsible for advising andsupporting managers on delivering effective human resource management and forensuring that best HR practice is delivered at all times, promoting a positiveculture of inclusion and addressing conduct and performance issues in a timelyand professional manner.

To provide operational humanresources advice and guidance to managers and other employees within theHospice including responsibility for specific tasks and projects which willinclude preparation of reports and statistics.

To lead on recruitment andselection process, including advising appointing managers on currentrecruitment legislation and organisational processes and procedures.

To develop and deliver trainingand development interventions linked to identified needs.

To be responsible for ensuringall People Policies and Procedures are reflective of current legislation andorganisational culture, making proposals to policies which impact across theorganisation.

To be a trained job evaluator onthe Agenda for Change job evaluation scheme.

KeyResponsibilities:

EmployeeRelations

To provide effective advice, information and guidance when dealing withhighly complex employee relations cases ensuring business risk is minimised inall cases.

Actively support managers in the investigation and hearing of highlycomplex employee relations cases, advising on consistency and statutorycompliance

Act consistently as a role model and professional within the Department.

Ensure that People Service Standards are continually improved througheffective audit/review and enhancement of business relationships, customerservice, policies, systems and procedures.

Coach and influence managers to develop their peoplemanagement/leadership skills, constructively challenge inappropriate behavioursand deal with difficult and contentious issues to deliver effective outcomes

Support the review, development and update of relevant People policies,ensuring appropriate consultation and implementation mechanisms are followed.This will involve research into best practice, interpretation of legislationand national guidance and an effective communication and engagement plan forimplementation.

Contribute to the strategic planning of People projects, identifyinginterdependencies across projects/functions, potential impacts on widerorganisation, resource requirements and building in contingency and adjustmentsas necessary.

Leading meetings involving highly complex sensitive information,presenting and analysing complex information such as grievances, disciplinary,welfare issues, investigation meetings, absence management and capability.

Producing reports that are presented to all levels of the organisation.

Supporting and advising senior managers in the change management processensuring positive employee relations are maintained and providing accurate andclear employment advice to all parties.

Employment Services

To develop recruitment, retention and development strategies, managingand planning recruitment drives.

To ensure the implementation of equality, diversity and inclusion in theworkplace, providing advice and support to managers on EDI issues relating torecruitment and retention, employee relations, change management and trainingand development.

Be part of the Hospice Agenda for Change job evaluation panel, ensuringconsistency in application.

Training Management and Organisational Development

Assist with the development and maintenance of the Hospice wideworkforce planning processes to ensure the success of the organisation.

To take part in projects, to enhance the professional standing of thePeople Team and contribute to the successful achievement of the Hospicesstrategic and operational business plans.

Projects

To support any People Projects as required including KPIs

General responsibilities

Maintenance of human resource information systems (HRIS) as necessary toensure accurate, timely and relevant management information is available.

To ensure managers are compliant with and understand all People policiesand procedures and are aware of the effects of and their responsibility inrelation to non-compliance.

To ensure continuous improvement in People services and products toenhance their value to the organisation and ensure excellent service delivery

Evaluation and audit of complex data in investigations leading to clearinvestigatory outcomes.

To support the Agenda for Change job evaluation process, includinginvolvement in matching and evaluation panels and outcomes

Ensure a customer focus within all aspects of the People service.

Working closely with the Finance Department to ensure that sicknessabsence is managed, monitored and paid in line with the Hospices sicknessabsence policy and legislation.

Monitor recruitment and retention levels within theorganisation.

To ensure that there is a robust process in place for updating andmaintaining personnel records in respect of all employees.

Any other similar duties in line with the key purpose of the job asdesignated by the Head of People.

To support the People team in analysing staff surveys, including thedevelopment of an action plan.

To be responsible for own personal development, particularly in keepingup-to-date in current employment law and good personnel practice

To implement and abide by all the Hospice policies, protocols andguidelines.

To ensure data protection and confidentiality policies are adhered to atall times.

Mobile, with the facility to travel quickly between facilities across ageographically dispersed area

COMMUNICATIONS AND WORKING RELATIONSHIPS

All levels of Staff and volunteers of Community Hospice

Board members of Community Hospice

Unions

Occupational Health Services (NHS Trust)

Employee Assistance Program Provider

Employment Law Support Provider

Person Specification

Experience

• Experience of leading on grievance/disciplinary investigations and hearings.
• Experience of managing own complex case load.
• Experience of developing and delivering targeted training.
• Experience managing job matching/evaluation schemes.
• Experience of People processes including; change management, workforce development, organisational development and employee relations.
• Evidence of continued professional development.
• Demonstrated experience of coordinating projects in complex and challenging environments.
• Experience of managing risks and reporting.
• Experience in a Generalist post in a health care setting.
• Experience in the implementation of HRIS systems.
• Experience of successfully operating in a politically sensitive environment.

Skills and Abilities

• Can demonstrate excellent written and verbal communication and interpersonal skills, able to deal confidently with managers and staff at all levels.
• Good organisational and prioritisation skills.
• Proficient in the use of Microsoft packages including word and excel.
• Able to work on strategic projects and respond to operational issues.
• Ability to deal with difficult and confrontational situations through the use of influencing and negotiation skills.
• Effective interpersonal skills and the ability to forge positive working relationships.
• Ability to build positive rapport and trust to be seen as a critical friend and provide constructive challenge to senior staff.
• Ability to analyse and interpret complex information and data and convey to a non-expert audience to gain understanding and engagement.
• Apply business acumen to identify and assess emerging workforce related issues and advise on appropriate responses and interventions to mitigate impact.
• Ability to liaise professionally and effectively with external agencies.
• Ability to assess risks appropriately and develop pragmatic solutions to mitigate the risk.
• Proficient use of HRIS to aid analysis of data and presentation of information.
• Demonstrated experience in a Healthcare environment.
• Comprehensive knowledge of project principles, techniques and tools.
• Understanding of the public sector.

Qualifications

• Degree level qualification or equivalent experience or Level 5-7 Chartered Institute of Personnel and Development.
• Significant relevant experience in Human Resources in a generalist role.