People Partner

WINGSTOP UK (Lemon Pepper Holdings Ltd); Greater London; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Annual Bonus

LTIP

Private Healthcare

Flexible Work

Wingstop Discounts

Job summary

Wingstop UK (Lemon Pepper Holdings Ltd) is seeking a commercially minded People Partner to support our London and South region, covering about 50 restaurants. The role is field-based, partnering with market and site leaders to drive people strategies in a fast-paced QSR environment.

This role requires strong ER skills, analytical thinking, and the ability to influence managers at all levels. The company offers a generous bonus, LTIP, private healthcare, pension contributions, and flexible work

Qualifications

• Minimum 2 years as a People Partner or HRBP, ideally within hospitality, retail or a multi-site environment.
• Strong ER knowledge with confidence handling challenging and sensitive cases.
• Commercially aware – understanding how people decisions impact performance, cost and results.

Responsibilities

• Partner with markets, district and site leaders to drive performance through effective people strategies.
• Work with the wider People team to ensure consistency, compliance and best practice.
• Turn people data into clear, practical insight that supports better decision-making.
• Act as an Employee Relations expert, confidently managing complex ER cases and coaching managers to build capability.
• Challenging ways of working and driving continuous improvement across the region.
• Embed and role-model Wingstop values in behaviour and leadership style.

Skills

People Partner

ER knowledge

Analytical skills

Influencing & coaching

DEI & wellbeing

Education

CIPD Level 5 qualification

Job description

Job Title: People Partner – South & London

Salary Banding: 55k – 60k per annum (DOE) + Benefits + Bonus & LTIP Programme
Contract type: Permanent & Full time
Location: London - Field based

Be Part of Something Big. Join the Wingstop Team!

At Wingstop, we are not just in the chicken business, we are in the flavour business. Our focus is on delivering exceptional experiences and memorable moments for both our customers and our team.

We have been recognised for our commitment to excellence earning accolades such as (Sunday Times Best Places to Work 2024, 2025 & 2026, The UK’s Number 1 QSR Brand 2025 and Deliveroo’s Number 1 Dish in 2025).

But our mission remains simple: BRING THE FLAVOUR.

About The Role

At Wingstop UK&I, we’re on a mission to serve the world flavour – and we’re growing fast! That means we need a commercially minded People Partner who thrives on pace, loves influencing, and is ready to drive our people agenda. This is a field-based role, where you’ll be the go‑to person for all things people in London & the South circa 50 restaurants.

This role is all about bringing data to life - using insight, trends and people metrics to influence leaders, challenge the norm, and continuously improve how we operate. You’ll be a trusted partner to your market and site leaders, balancing pace with care in a fast‑moving QSR environment.

If you thrive in the detail, aren’t afraid to challenge constructively, and love seeing the impact of great people practices on commercial results, this could be the role for you.

What You’ll Be Doing

• Partnering with markets, district and site leaders to drive performance through effective people strategies
• Working closely with the wider People team to ensure consistency, compliance and best practice
• Turning people data into clear, practical insight that supports better decision-making
• Acting as an Employee Relations expert, confidently managing complex ER cases and coaching managers to build capability
• Challenging ways of working and driving continuous improvement across the region
• Embedding and role‑modelling our values, ensuring they show up in behaviour, decisions and leadership style
• Supporting the DEI and wellbeing agenda, making inclusion, fairness and psychological safety a lived experience
• Driving engagement through strong leadership behaviours, communication and consistent people practices
• Supporting organisational change and growth with a pragmatic, people‑first approach

What We’re Looking For

• Minimum 2 years as a People Partner or HRBP, ideally within hospitality, retail or a multi‑site environment
• Strong ER knowledge with confidence handling challenging and sensitive cases
• Highly organised and analytical, with the ability to spot trends and tell the story behind the numbers
• Commercially aware – understanding how people decisions impact performance, cost and results
• Confident influencing and coaching managers at all levels
• Passionate about DEI, wellbeing and engagement, with the courage to challenge when needed
• CIPD Level 5 qualified or working towards (desirable not essential)
• Full UK driving licence and happy to travel regularly (desirable not essential)

Why Wingstop?

At Wingstop, we believe in rewarding and investing in our people. Here’s what we offer:

• Generous annual Bonus scheme: with potential for higher earnings based on business performance
• LTIP Programme: based on business performance
• Enhanced Holiday allowance: Enjoy 25 days of annual leave plus bank holidays
• Enhanced Employer Pension Contributions
• Private Healthcare: Benefit from private health insurance, including Vitality at Work perks
• Family Support: Enhanced maternity and paternity leave for growing families
• Enhanced Sickness Benefit: Two weeks full pay, 12 month rolling
• EV Salary Sacrifice Scheme: available after 3 months of service
• Welcome Pack: Start your journey with us with a Wingstop welcome pack
• Discount Platforms: Access a wide range of retail, dining, and wellness deals
• Flexible Pay Options: Use Stream for on-demand access to earned wages
• Career Development: Unlock training and growth opportunities to advance your career
• Professional Uniforms: Look the part with our branded attire
• Recognition & Celebrations: Attend semi-annual conferences and team events to celebrate success
• Flexible Work Culture: Enjoy remote work options and the freedom to make your role your own
• Exclusive Wingstop Discounts: Enjoy 20-50% off when dining with friends and family

Commitment to Diversity and Inclusion

We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know, we’re here to assist you.

A Note on AI

We know AI is a handy tool, and plenty of candidates use it – that's fine. But we want you, not an AI-flavoured version of you. Applications or interview tasks that lean heavily on AI won't give us a true read on who you are. Bring your real voice, your real experience – that's who we're excited to meet.

Skills

People Partner