People Operations Specialist (US or Canada)

Panopto; Remote; GBP 52,000 - 64,000; Full time

Job summary

A leading educational technology company based in the UK is seeking an experienced HR Generalist to enhance its People operations. The successful candidate will manage core HR systems, oversee onboarding and offboarding, and ensure compliance across geographies. With a focus on employee experience, this role promises a dynamic opportunity to contribute to a thriving company culture while supporting engagement surveys and training programs. A strong background in HR best practices is essential, along with adaptability in a fast-paced environment.

Benefits

Competitive salary

Health insurance

Flexible spending accounts

Retirement savings plans

Paid and unpaid time off

Qualifications

• 3+ years of progressive experience in HR roles.
• SHRM or HRCI certification is a plus.
• Ability to handle confidential information with discretion.

Responsibilities

• Own onboarding and offboarding processes.
• Lead new hire orientation.
• Serve as primary system administrator for HRIS.

Skills

HR best practices understanding

Organizational skills

Communication skills

Problem-solving skills

Time management

Adaptability

Education

Bachelor’s degree in Human Resources or related field

Tools

Google Workspace

MS Office Suite

Job description

Company Overview:

At Panopto, we are driven by a powerful purpose: to be the leader in visual and audio-based learning. We do this by empowering learners with interactive video and by obsessively understanding our users' goals and delivering solutions that truly matter. Backed by a leading private equity firm, we are a team of approximately 200 professionals dedicated to doing the most impactful work of our careers.

As we continue to grow and expand, we seek an experienced HR Generalist to join our team.

Position Summary

As a People Operations Specialist, you will play a critical role in ensuring a seamless People experience and reliable People & Culture operations. This position is a backfill for our long-term People Ops support resource and expands to cover the broader responsibilities of a full-time specialist. You will manage the day‑to‑day administration of core HR systems, processes, and programs, while also owning projects that drive efficiency, compliance, and engagement across the People lifecycle. Reporting to the VP, People & Culture, this role is highly visible across the company and offers the opportunity to shape and strengthen the foundation of Panopto’s people operations as we scale globally.

You'll also have opportunities to contribute to other initiatives that directly advance our core values and support you in elevating your craft.

How You’ll Contribute

• People Lifecycle Administration
• Own onboarding and offboarding processes to deliver a consistent, positive People experience.
• Lead new hire orientation and ensure Peoples are set up for success.
• Coordinate People change management activities (role changes, promotions, exits, etc.).
• Systems Administration & People Data
• Serve as the primary system administrator for HRIS and payroll platforms (TriNet, Deel, and future systems).
• Ensure data integrity through regular audits and reporting.
• Support position management and headcount tracking.
• Compensation & Benefits Support
• Own compensation benchmarking research and data maintenance.
• Assist with annual compensation cycles, benefits enrollment, and employment verifications.
• Partner with brokers and vendors to resolve People benefit questions.
• Process & Compliance
• Maintain compliant employment records across geographies.
• Ensure timely processing of employment verifications and audits.
• Support visa/work authorization tracking as needed.
• People Programs & Projects
• Support engagement surveys, manager feedback cycles, and training programs.
• Partner with People & Culture leadership on special projects that advance efficiency, compliance, and People experience.
• Identify opportunities to streamline processes and improve people self‑service.

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 3+ years of progressive experience in HR roles.
• Strong comprehension of HR best practices and employment laws.
• Excellent organizational, communication, relational, time management and problem‑solving skills.
• SHRM or HRCI certification is a plus.
• Proficiency in Google Workspace, MS Office Suite (Word, Excel, PowerPoint, SharePoint), and other office software.
• Ability to handle confidential information with discretion and professionalism.
• Detail‑oriented, proactive, and able to work independently.
• Adaptability and ability to work well under pressure in a fast‑paced environment.
• Ability to prioritize and handle multiple assignments while maintaining commitment to deadlines.
• Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.

Total Rewards

The salary range for this position is $70,000 - $85,000 USD per year. This position is also eligible for a bonus as part of the compensation package. The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs such as health insurance, flexible spending accounts, retirement savings plans, life and disability insurance programs, and programs that provide for both paid and unpaid time away from work.

The Team

The People Experience is at the forefront of our priorities at Panopto. The team is committed to enhancing the People Experience and cultivating a thriving work environment by fostering connection and empowering growth amongst our Peoples.

We value our people and offer Peoples benefits that are market competitive for our industry.

Equity, Diversity & Inclusion

Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria. Panopto is committed to providing reasonable accommodation to applicants with disabilities.

Remote, US: Candidates looking for flexible or remote‑friendly positions are encouraged to apply. Employees in this position are eligible to work remotely.

Remote, International: Candidates looking for flexible or remote‑friendly positions are encouraged to apply. Employees in this position are eligible to work remotely and may travel to a local international office from time to time, where applicable.

Use of Artificial Intelligence (AI)

Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. All final hiring decisions are made by human reviewers. By participating in the recruitment process, you acknowledge and consent to Panopto’s use of AI tools as described.