People Operations Partner - HR Lifecycle & Support

UL Solutions; Basingstoke; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus

Private healthcare

Flexible working

Learning & development

Job summary

UL Solutions in the UK is seeking an Associate People Operations Partner to support employees and managers across the lifecycle, delivering a high‑quality employee experience. The role combines HR operations, data accuracy, onboarding/offboarding, payroll and benefits administration, and case handling in a hybrid setup based in Basingstoke.

You will drive process improvements, ensure compliant practices, and contribute to global standards while supporting UK, Ireland and Nordics with backup

Qualifications

• Bachelor's degree in HR, business administration or related field.
• 2–4 years of experience in HR Operations, HR Administration, HR Shared Services, or HR Generalist roles.
• Fluent English.
• Strong customer service and communication skills.
• Experience supporting employee lifecycle activities.
• Strong organizational and multitasking skills.
• Proficiency with Microsoft Office applications.
• Ability to work independently and collaboratively in a fast-paced environment.
• Basic analytical skills with the ability to interpret operational data and identify trends.

Responsibilities

• HR Transactions and Data Management: Manage routine and mildly complex employee lifecycle transactions, with accurate HR records.
• Employee Support and Case Management: Provide HR inquiries support and manage Tier 2 ServiceNow tickets within SLAs.
• Employee Journeys and High-Touch Experience Delivery: Manage onboarding, offboarding, leaves, and global transfers per standards.
• Payroll and Benefits Administration Support: Submit payroll changes and new hire docs; manage benefits enrolments and vendor coordination.
• Audits and Surveys: Support internal/external audits and survey requests with validated data.
• Process Improvement and Documentation: Identify improvements and develop SOPs; participate in system testing.
• Reporting and Project Support: Review metrics and contribute to HR projects and transitions.

Skills

Fluent English

Customer service

Communication skills

Lifecycle activities

Organizational skills

Multitasking

MS Office

Independent & collaborative work

Analytical skills

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

Microsoft Office

Job description

UL Solutions in the UK is seeking an Associate People Operations Partner to support employees and managers across the lifecycle, delivering a high‑quality employee experience. The role combines HR operations, data accuracy, onboarding/offboarding, payroll and benefits administration, and case handling in a hybrid setup based in Basingstoke.

You will drive process improvements, ensure compliant practices, and contribute to global standards while supporting UK, Ireland and Nordics with backup