People Operations Manager

GOVERNMENT INTERNAL AUDIT AGENCY; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A UK government agency is seeking a People Operations Manager to support HR and L&D initiatives. This role involves maintaining HR data, leading surveys, and coordinating learning programs. Qualified candidates should have a Level 5 CIPD qualification, strong organizational skills, and experience in operational HR. Benefits include flexible working, competitive pensions, and 25 days of annual leave increasing with service.

Benefits

Competitive salaries and in-year rewards

Flexible working

Paid volunteering days

25 days annual leave, increasing to 30 days

Family friendly HR policies

Qualifications

• Recent experience in an operational HR and L&D team.
• Good generalist knowledge in HR and L&D including employee lifecycle.
• Experience supporting business partnering and L&D service.

Responsibilities

• Collate and maintain HR data for workforce planning.
• Lead the annual People Survey and finance collaboration.
• Coordinate commission and delivery of learning programmes.

Skills

Strong organisational skills

Excellent IT proficiency

Attention to detail

Team player

Education

Level 5 CIPD qualification or equivalent

Tools

Excel

Job description

Overview

Are you a qualified Human Resources professional, looking for a new opportunity? We may have the role for you!

About the Team

GIAA has an ambitious People and Culture Strategy that articulates the strategic direction for our people, setting out a clear framework for how we will attract, engage, develop and inspire our people to reach their fullest potential, and to fulfil the GIAA vision and mission.

With a passion for People Management and a desire to continue building a HR and L&D generalist foundation for a future career the People Operations Manager will provide support to the Senior People Business Partner who is responsible for HR business partnering, leading the agency’s approach to workforce planning, delivering on the agency HR people priorities and leading HR operational delivery across the people team.

The GIAA People and Culture Team is a small and busy team, and this role requires a confident, experienced HR and L&D generalist. You will be required to use your HR and L&D knowledge combined with strong IT skills to support and deliver on a wide range of HR and L&D activities including producing workforce planning metrics, collating and providing HR and L&D data, leading on our L&D hub, building and maintaining positive working relationships with learning providers, professional accountancy and internal audit institutes, participating in HR/L&D projects and be the link to government wide talent.

You will have enthusiasm for continuous improvement and learning to support high quality HR and L&D service offering across GIAA.

About the Job

In this role, you will:

• Work in collaboration within our MI team, managers and the wider people team to collate and maintain HR data to inform intelligent workforce planning decisions across the Agency, including forecasting.
• Lead on the annual People Survey, collaborating with Finance to test annual pay data and responding to government stakeholder commissions and ad hoc returns.
• Support and maintain the data in the Learning and Development (L&D) Hub covering all aspects of learning and development across the Agency, including understanding the latest civil service offers both for learning and talent management. Be the main point of contact for all L&D related queries, resolving service issues and identifying areas for continuous improvement.
• Support and co-ordinate the commission and delivery of learning programmes via Civil Service Learning, external providers and in house initiatives.
• Support the Professional Trainee Development Manager with the administration of the apprenticeship programme.
• Produce clear and accurate MI to demonstrate learning programme effectiveness and mandatory learning compliance.
• Support and deliver on a wide range of HR projects, Equality, Diversity and Inclusion activity and developing people policies.
• Act as single point of contact for pension information and all L&D related queries, responding to queries, resolving service issues and identifying areas for continuous improvement.
• Support the wider People Team with undertaking JEGS analysis for newly created roles as required.

About You

We are looking for individuals with a recent experience of working in an operational HR and L&D team with a good generalist background knowledge in HR and L&D, including the employee lifecycle. You will have strong organisational skills, excellent IT proficiency, particularly in the use of excel, ability to accurately produce and analyse data with a keen eye for detail. You will have experience of providing support to a business partnering and L&D service including problem solving and making effective decisions. You will have enthusiasm for continuous improvement and learning to support a high-quality HR and L&D service offering across GIAA and be an excellent communicator and strong team player with the ability to prioritise a busy workload meeting changeable deadlines.

Qualifications

Level 5 Chartered Institute of Personnel and Development (CIPD) qualification or equivalent experience at an Associate level within the HR Profession Framework.

Benefits

• Competitive salaries and in year rewards
• Flexible working
• Competitive contributory pension scheme with employer contributions starting from 28.97%.
• Discounts on big brands and supermarkets, online shops and on the high street.
• Paid volunteering days
• Season ticket loans/Cycle to work scheme
• Free eyesight test
• Family friendly HR policies
• 25 days annual leave, increasing one day each year to 30 days after 5 years’ service

For more information about the GIAA, role, salary, benefits, who to contact and how to apply please follow the Apply link.

If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at [e-mail]