People Operations Leader

Frazer Jones; West Midlands; On-site; GBP 100,000 - 125,000; Full time

Job summary

A high-growth business in the West Midlands is seeking a People Operations Leader to enhance HR operational excellence. This leadership role involves managing a team, overseeing onboarding, and handling payroll processes. Candidates should have a strong HR background, be skilled in HRIS, and display excellent attention to detail. This role offers a unique opportunity to shape HR practices in a fast-paced, people-focused environment.

Qualifications

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems.

Responsibilities

• Lead and support a team of 4 HR and onboarding administrators.
• Oversee onboarding processes for new employees.
• Manage employee lifecycle changes including contracts and leavers.
• Own the preparation and submission of monthly payroll data.
• Monitor and manage the HR ticketing system.
• Drive quality and compliance across all HR processes.
• Champion continuous improvement in operational delivery.

Skills

Supervising HR administration teams

Understanding HR processes

HRIS and ticketing systems

Attention to detail

Job description

Job Description

Frazer Jones is delighted to be supporting a high-growth business in their search for a People Operations Leader to drive operational excellence across HR, onboarding, and payroll. This is a great opportunity to step into a leadership role within a fast-paced, people-focused environment.

Key Responsibilities :

• Lead and support a team of 4 HR and onboarding administrators, ensuring workloads are well-managed and service levels are met.


• Oversee onboarding processes for new employees, ensuring a seamless and compliant experience.


• Manage employee lifecycle changes including contracts, leavers, and internal moves.


• Own the preparation and submission of monthly payroll data, liaising with external providers and internal finance teams.


• Monitor and manage the HR ticketing system, ensuring queries are resolved efficiently and accurately.


• Drive quality and compliance across all HR processes, embedding best practices and reducing errors.


• Champion continuous improvement, identifying opportunities to streamline and enhance operational delivery.

About You :

• Proven experience supervising or leading HR administration teams.


• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.


• Confident using HRIS and ticketing systems

Excellent attention to detail...