People Operations Leader

Frazer Jones; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A high-growth company in the United Kingdom is seeking a People Operations Leader to drive operational excellence across HR, onboarding, and payroll. This leadership role offers the chance to manage a team and enhance HR processes. The ideal candidate will have experience supervising HR administration teams and a strong understanding of onboarding, payroll, and employee lifecycle management. This position provides a dynamic environment focused on people and continuous improvement.

Qualifications

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.
• Confident using HRIS and ticketing systems.

Responsibilities

• Lead and support a team of 4 HR and onboarding administrators.
• Oversee onboarding processes for new employees.
• Manage employee lifecycle changes including contracts, leavers, and internal moves.
• Own the preparation and submission of monthly payroll data.
• Monitor and manage the HR ticketing system.
• Drive quality and compliance across all HR processes.
• Champion continuous improvement in operational delivery.

Skills

Supervising or leading HR administration teams

Understanding of HR processes

Using HRIS and ticketing systems

Job description

Job Description

Frazer Jones is delighted to be supporting a high-growth business in their search for a People Operations Leader to drive operational excellence across HR, onboarding, and payroll. This is a great opportunity to step into a leadership role within a fast-paced, people-focused environment.

Key Responsibilities :

• Lead and support a team of 4 HR and onboarding administrators, ensuring workloads are well-managed and service levels are met.


• Oversee onboarding processes for new employees, ensuring a seamless and compliant experience.


• Manage employee lifecycle changes including contracts, leavers, and internal moves.


• Own the preparation and submission of monthly payroll data, liaising with external providers and internal finance teams.


• Monitor and manage the HR ticketing system, ensuring queries are resolved efficiently and accurately.


• Drive quality and compliance across all HR processes, embedding best practices and reducing errors.


• Champion continuous improvement, identifying opportunities to streamline and enhance operational delivery.

About You :

• Proven experience supervising or leading HR administration teams.


• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.


• Confident using HRIS and ticketing systems

Excellent attention to detail...