People Operations Leader

Frazer Jones; Bournemouth; On-site; GBP 50,000 - 70,000; Full time

Job summary

A high-growth business in the United Kingdom is looking for a People Operations Leader to lead HR and onboarding teams and ensure operational excellence in payroll and employee lifecycle management. The ideal candidate will have experience supervising HR administration teams and a strong understanding of HR processes. This position offers an opportunity to enhance HR functions in a dynamic environment focused on continuous improvement.

Qualifications

• Proven experience supervising or leading HR administration teams.
• Strong understanding of HR processes including onboarding and payroll.
• Confident using HRIS and ticketing systems.

Responsibilities

• Lead and support a team of HR and onboarding administrators.
• Oversee onboarding processes for new employees.
• Manage employee lifecycle changes including contracts and leavers.
• Prepare and submit monthly payroll data.
• Monitor and manage the HR ticketing system.
• Drive quality and compliance across HR processes.
• Identify opportunities for continuous improvement.

Skills

Supervising HR administration teams

HR processes understanding

HRIS and ticketing systems

Job description

Job Description

Frazer Jones is delighted to be supporting a high-growth business in their search for a People Operations Leader to drive operational excellence across HR, onboarding, and payroll. This is a great opportunity to step into a leadership role within a fast-paced, people-focused environment.

Key Responsibilities :

• Lead and support a team of 4 HR and onboarding administrators, ensuring workloads are well-managed and service levels are met.


• Oversee onboarding processes for new employees, ensuring a seamless and compliant experience.


• Manage employee lifecycle changes including contracts, leavers, and internal moves.


• Own the preparation and submission of monthly payroll data, liaising with external providers and internal finance teams.


• Monitor and manage the HR ticketing system, ensuring queries are resolved efficiently and accurately.


• Drive quality and compliance across all HR processes, embedding best practices and reducing errors.


• Champion continuous improvement, identifying opportunities to streamline and enhance operational delivery.

About You :

• Proven experience supervising or leading HR administration teams.


• Strong understanding of HR processes including onboarding, payroll preparation, and employee lifecycle management.


• Confident using HRIS and ticketing systems

Excellent attention to detail...