People Operations Coordinator

OneAdvanced Limited; Birmingham; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

26 days’ holiday + bank holidays

Fully paid maternity/adoption 26 weeks

Pension with 5% matched contributions

Private medical insurance

Life assurance 4x salary

Employee Assistance Programme

Job summary

OneAdvanced Limited is seeking a People Operations Co-ordinator to deliver accurate HR administration for our global workforce. This hybrid role based at our Birmingham HQ offers 2-3 days onsite per week and a 12-month FTC to cover maternity leave.

You will handle employee queries, lifecycle processes, HRIS maintenance, and liaise with payroll and accounting to ensure timely processes. A proactive, detail-oriented approach and strong communication are essential.

Qualifications

• HRIS and ticketing system experience in a HR or shared services environment is desirable.
• Exceptional organisational and administrative skills.
• Proven ability to work to deadlines and prioritise workload.
• Excellent written and verbal communication skills.

Responsibilities

• You will be first point of contact for employee queries and will drive positive employee experience and engagement.
• Processing all aspects of the employee life cycle, including offers of employment, internal transfers and leaver documentation.
• Overseeing the internal ticketing system and providing exceptional service to employees.
• Working closely with the global payroll teams and ensuring accuracy and timeliness when supplying information.
• Updating and managing the HRIS database, ensuring the accurate recording and maintenance of people data.
• Managing administration in respect of the Company's vetting processes, employee files, people policies and statutory returns.
• Being responsible for raising purchase orders via our accounting system and liaising with accounts payable to ensure invoices are paid accurately and in a timely manner#LI-LB1

Skills

HRIS experience

Ticketing system experience

Organisational skills

Attention to detail

Communication skills

Tools

HRIS software

Payroll systems

Job description

Join OneAdvanced

This is the ideal role in which to broaden and enhance your HR experience within a growing, progressive and global SaaS business. As a People Operations Co-ordinator you will join a collaborative team where you will be responsible for delivering an accurate and timely HR administration support services for our global workforce.

This is a hybrid role with 2-3 days per week working from our Birmingham HQ.

Please note, this is a 12 month fixed-term contract to cover maternity leave.

What You Will Do

• You will be first point of contact for employee queries and will drive positive employee experience and engagement
• Processing all aspects of the employee life cycle, including offers of employment, internal transfers and leaver documentation
• Overseeing the internal ticketing system and providing exceptional service to employees.
• Working closely with the global payroll teams and ensuring accuracy and timeliness when supplying information
• Updating and managing the HRIS database, ensuring the accurate recording and maintenance of people data
• Managing administration in respect of the Company's vetting processes, employee files, people policies and statutory returns
• Being responsible for raising purchase orders via our accounting system and liaising with accounts payable to ensure invoices are paid accurately and in a timely manner#LI-LB1

What You Will Have

Please note, applicants must have the legal right to work in the UK at the time of application.

• Exceptional organisational and administrative skills
• Strong attention to details and accuracy
• Proven ability to work to deadlines and prioritise workload
• HRIS and ticketing system experience in a HR or shared services environment is desirable.
• An enthusiastic, proactive approach to completing tasks and getting involved in ad-hoc projects
• Excellent written and verbal communication skills

What We Do For You

Wellbeing that means something

• 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
• Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
• Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
• 24/7 Employee Assistance Programme for confidential support
• Private medical insurance for everyone, no medical-history exclusions

Financial benefits that have your back

• Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
• Income protection: up to 75% salary for 5 years if you ever need it
• Pension with 5% matched company contributions
• Life assurance worth 4x your salary from day one
• Free financial planning session with the option to engage in more tailored financial coaching.

Grow your career with us

• SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
• Access to external training and apprenticeships

Making a Difference

• MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
• Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger

Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:

• ULEV car scheme with 1,000+ models
• Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover, Health Assessment, Gym Membership

Who We Are

At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society.

We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more.

OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia.

Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation.

We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet.

Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference.

Join us and become part of a team that’s powering the world of work and making a real difference.

Learn more at www.oneadvanced.com