People Manager & Practice operations

Heathcot Medical Practice; Woking; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in Woking is looking for a Practice Operations & People Manager who will support HR processes, day-to-day operations, and provide high-level administrative support. The ideal candidate will have strong organisational and communication skills, experience in primary care or the NHS, and a CIPD qualification. This role offers the chance to make a positive contribution to staff and patient experiences within a supportive environment.

Benefits

Supportive working environment

Varied and rewarding role

Qualifications

• Strong organisational and communication skills are essential.
• Professional and approachable demeanor with the ability to manage confidential matters.
• Experience in primary care or the NHS is important.

Responsibilities

• Support HR processes including recruitment and onboarding.
• Maintain HR policies and governance documentation.
• Provide administrative support to the COO and GP partners.

Skills

Organisational skills

Communication skills

Problem-solving

Change management

Team player

Education

CIPD qualification or equivalent HR experience

Experience in HR, healthcare administration, practice management or a similar role

Tools

EMIS

Job description

We are looking for a warm, organised and people-focused Practice Operations & People Manager to support the smooth running of our GP practice. This middle‑management role combines HR support, day-to-day practice operations and high‑level administrative support, working closely with the COO, GP partners and practice teams.

Main duties of the job

Key Responsibilities

• Support HR processes including recruitment, onboarding, contracts, appraisals, sickness absence and staff wellbeing
• Provide day‑to‑day HR advice and support to managers and partners
• Support the smooth running of practice and office operations
• Help coordinate rotas, leave and administrative workflows
• Maintain HR policies, procedures and governance documentation in line with NHS and CQC requirements
• Provide confidential administrative and organisational support to the COO and GP partners
• Support meetings, correspondence and practice projects
• Support with absences and payroll matters and submissions.

About us

We offer a supportive working environment, a varied and rewarding role, and the opportunity to contribute positively to staff experience and patient care.

Person Specification

Experience

• Strong organisational and communication skills
• Professional, approachable and able to manage confidential matters
• Problem‑solving.
• Ability to manage change.
• Team player
• Experience in primary care or the NHS
• Experience of using EMIS would be beneficial

Qualifications

• Experience in HR, healthcare administration, practice management or a similar role
• CIPD qualification or equivalent HR experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.