People Manager – Inflight

Ryanair - Europe's Favourite Airline; Manchester; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Travel benefits

Pension scheme

Death in service benefit

Annual leave 20-25 days

Unpaid leave options

Cycle to work

Job summary

Ryanair is recruiting a People Manager to join the Inflight Team across Europe. The role involves managing cabin crew across multiple bases, overseeing staffing, and driving on-board sales performance.

The position offers extensive travel across Ryanair bases and a chance to influence profitability through base-level leadership. Strong people management, communication, and organisational skills are essential.

Qualifications

• Proven administration skills.
• Ability to write weekly inflight reports and other administrative reports/letters/spreadsheets as needed.
• Ability to work in a pressurised environment.
• Excellent organisational skills.
• Ability to work to deadlines.
• Ability to work on own initiative.
• Excellent communication skills.
• Flexibility and adaptability to change.
• Previous management/supervisory experience desirable.
• Windows literate (Word, Excel, etc.).

Responsibilities

• Manage crew punctuality and attendance across Ryanair bases.
• Extensive travel to Ryanair bases.
• Responsible for on-time reporting for duty of all cabin crew.
• Offer support and monitor the performance of Base Supervisors.
• Increase onboard product sales and improve average spend per base.
• Help set strategy and manage routes and bases.
• Collaborate with other Inflight Managers on staffing and contracts.
• Maintain customer service and grooming standards.
• Work with third party contractors on staffing.
• Keep inflight costs down and assist in setting up new bases.

Skills

Administration

Reporting skills

Communication

Organisational skills

Deadline driven

Initiative

Microsoft Word/Excel

Management experience

Tools

Word

Excel

Job description

DescriptionRyanair are currently recruiting a

DescriptionRyanair are currently recruiting a People Manager to join the Inflight Team of Europe's Largest Airline Group!
This is an excellent time to join as we look to grow to over 800 aircraft and 300m guests per year within the next 8 years,
Reporting to the Regional Head of Inflight, the successful candidate also know as an 'European Bases Manager' will be responsible for assisting in the day-to-day management of Inflight staff across several European bases. This is an exciting role with functions in both Operations and Sales. The ideal candidate should have strong people management skills and the motivation to help develop the business in key European markets.

This role can be based in either Manchester, Edinburgh or Dublin

Job Description (includes But Not Limited To)

• Manage crew punctuality and attendance across Ryanair bases.
• Extensive travel to Ryanair bases
• Responsibility for the on time reporting for duty of all cabin crew.
• Offer support and monitor the performance of Base Supervisors.
• Successfully manage and contribute to the profitability by increasing the volume of products that are sold within each onboard sales category, and improving the Average Spend by base.
• Achieve category goals, assisting and taking charge of the strategy, by managing underperforming routes and bases.
• Have excellent ability to implement sales strategy and measure results, and be able to make decision and make a difference.
• Work with other Inflight Managers and Personnel on staffing, contracts and disciplinary issues.
• Maintain Customer Service and Grooming Standards.
• Work with Third party contractors on staffing
• Ensure best practice is carried out and handle any issues/problems that may arise.
• Responsibility for keeping inflight costs down.
• Assist in the setting up of any new bases.

Requirements

• Proven administration skills
• Ability to write weekly inflight reports and any other administrative reports/letters/spreadsheets that may needed.
• Ability to work in a pressurised environment
• Excellent organisational skills
• Ability to work to deadlines
• Ability to work on own initiative
• Excellent communication skills
• Flexibility and ability to adapt to change quickly
• Previous management/ supervisory experience is desirable
• Windows literate (Word, Excel etc.)

Benefits

• Competitive salary
• Discounted and unlimited travel to over 250 destinations
• Defined Contribution Pension Scheme - Matched up to 5% or €5,000
• Death in Service Benefit - Up to 2 times of annual basic salary
• 20 Days Annual Leave - Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.
• Option for up to 5 additional unpaid leave days per year
• Cycle 2 Work Scheme
• Unrivalled career progression

Competencies

• Sense of Urgency
• Strategic Thinking/Management
• Decision Making/Judgment
• Adaptability/Flexibility
• Interpersonal Skills
• Teamwork