People Manager

Love Success; Loughton; On-site; GBP 85,000 - 110,000; Full time

Job summary

Love Success in the United Kingdom is seeking an experienced People Manager to lead the HR function within a growing financial services organisation. You will shape the people strategy, drive engagement and development, and ensure the business has the people, structures and processes to support growth.

You will lead a small HR team, balancing strategic influence with hands-on delivery, and collaborate with the board and senior leaders to foster a positive, inclusive, high-performing culture.

Qualifications

• Proven experience managing and developing an HR function and team.
• Strong knowledge of employment law and employee relations.
• Experience developing and implementing people strategies in a regulated business.
• Confidence advising and influencing Board members and senior stakeholders.
• Experience across recruitment, performance management, reward, employee engagement and organisational development.
• Good understanding of FCA requirements including Conduct Rules and regulatory fitness & propriety.
• Confidence using HR systems, data and metrics to inform decisions and drive improvements.
• A recognised HR qualification (CIPD Level 5+ or equivalent).

Responsibilities

• People Strategy & Leadership: Develop and deliver the HR strategy; advise Board and senior management on workforce planning and culture.
• Talent & Development: Oversee recruitment, talent management, succession planning and retention strategies.
• Employee Relations: Lead on ER matters, providing guidance to managers.
• Reward & Performance: Manage performance reviews, salary and bonus reviews, benefits benchmarking.
• Culture & Engagement: Champion an inclusive workplace; drive engagement and learning.
• HR Operations: Oversee day-to-day HR operations, data, reporting and policies.
• Regulatory Compliance: Ensure HR policies meet employment and FCA requirements; work with Risk and Board.

Skills

HR Leadership

Regulatory compliance

Employee relations

Stakeholder influence

Data & metrics

Recruitment

Organisational development

Education

CIPD Level 5+

Tools

HRIS systems

Job description

Monday to Friday 09.00- 17.30 ( fully office-based)

We are seeking an experienced, commercially minded People Manager to lead the HR function within a growing financial services organisation. This is a broad and influential role, combining strategic HR leadership with hands-on operational delivery. Working closely with the Board and Senior Leadership Team, you will shape and implement the people strategy, drive employee engagement and development, and ensure the business has the people, structures and processes in place to support its continued growth.

You will lead and develop a small, established HR team, providing direction and support across the full employee lifecycle while championing a positive, inclusive and high-performing workplace culture. This is an excellent opportunity for an accomplished HR professional who enjoys balancing strategic influence with being hands-on and making a tangible difference to the business.

• People Strategy & Leadership: Develop and deliver the HR strategy in line with business objectives, advising the Board and senior management on workforce planning, organisational design, talent and culture.
• Talent & Development: Oversee recruitment, talent management, succession planning, employee development and retention strategies.
• Employee Relations: Lead on complex ER matters, including disciplinary and grievance processes, providing sound advice and guidance to managers.
• Reward & Performance: Manage performance review processes, salary and bonus reviews, benefits and compensation benchmarking.
• Culture & Engagement: Champion a positive, inclusive workplace, driving employee engagement, learning and development and organisational effectiveness.
• HR Operations: Oversee day-to-day HR operations, systems, data, reporting and policies, identifying opportunities to improve processes and efficiencies.
• Regulatory Compliance: Ensure HR policies and practices meet employment legislation and FCA regulatory requirements, working closely with Risk, Compliance and the Board on conduct, governance and people-related matters.
• Team Management: Lead, coach and develop the HR team, building strong relationships across the business.

About You

You will want to be working in a growing and well-respected organisation with a strong focus on "people" where a collaborative and cohesive culture is at the heart of the business. An environment where people work closely together, build strong relationships and share a genuine commitment to the organisation’s continued success.

You will be an accomplished HR professional with experience operating at management level, ideally within financial services or another FCA-regulated environment.

• Proven experience managing and developing an HR function and team.
• Strong knowledge of employment law and employee relations.
• Experience developing and implementing people strategies, ideally within a regulated business.
• Confidence advising and influencing Board members and senior stakeholders.
• Experience across recruitment, performance management, reward, employee engagement and organisational development.
• A good understanding of FCA requirements, including Conduct Rules and regulatory fitness and propriety requirements.
• Confidence using HR systems, data and metrics to inform decision-making and drive improvements.
• A recognised HR qualification, ideally CIPD Level 5 or above, or equivalent.