People Intelligence Insight Lead

National Energy System Operator; Warwick; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Performance bonus

26 days leave

Pension match

NESO Savings Plan

Flexible benefits

Private medical insurance

Birthday off

Job summary

National Energy System Operator (NESO) is seeking a People Intelligence Insights Lead to turn workforce information into meaningful insights. You will work with HR and business leaders to shape workforce planning, improve employee experience and support organisational performance.

This role is based in Warwick with hybrid office/home working. We welcome both full‑time and part‑time applicants and flexible working arrangements.

Qualifications

• Experience working in HR, People Insight, Organisational Development or a similar role.
• Strong ability to interpret information and identify meaningful trends.
• Excellent communication and presentation skills.
• Ability to explain complex information in a simple and engaging way.
• Experience building relationships with senior stakeholders.
• Commercial awareness and understanding of how people outcomes support organisational success.
• Curious, inquisitive and comfortable asking challenging questions.

Responsibilities

• Interpreting people information to explain what it means for the organisation.
• Highlighting opportunities and risks that support informed decision‑making.
• Understanding business challenges and identify where people insights can add value.
• Presenting findings in a clear, accessible and engaging way.
• Using evidence from employee feedback, workforce metrics and external trends to support strategic initiatives.
• Turning data into compelling narratives that are easy to understand.
• Recommending practical actions based on findings rather than simply presenting numbers.
• Looking for new ways to improve how workforce insight is gathered and shared.
• Working collaboratively with colleagues responsible for people systems and reporting.
• Promoting consistent use of people measures across the organisation.
• Keeping up to date with developments in people insight, workforce trends and employee experience.

Skills

HR Experience

Data interpretation

Communication

Clarity

Stakeholder mgmt

Commercial awareness

Curiosity

Job description

About the Role

National Energy System Operator’s (NESO) strength lies in our people. Together, we’re shaping the future where clean, affordable energy is accessible for all. Every day is an opportunity to make a real difference, accelerating the progress of sustainable GB energy, keeping people connected and society thriving as we create a brighter tomorrow.

The People Intelligence Insights Lead helps the organisation make better people decisions by turning workforce information into meaningful insight. Rather than simply reporting data, the role focuses on identifying trends, asking the right questions, and helping leaders understand what is happening in the organisation and why it matters.

Working closely with HR colleagues and business leaders, the role will bring together information from a range of sources—including people data, employee feedback and business priorities—to shape workforce planning, improve employee experience and support organisational performance.

This role is based in Warwick, and we continue to offer hybrid working from office and home. We are open to full time and part time applicants, as well as flexible working arrangements.

Key Accountabilities

• Interpreting people information to explain what it means for the organisation.

• Highlighting opportunities and risks that support informed decision‑making.

• Understanding business challenges and identify where people insights can add value.

• Presenting findings in a clear, accessible and engaging way.

• Using evidence from employee feedback, workforce metrics and external trends to support strategic initiatives.

• Turning data into compelling narratives that are easy to understand.

• Recommending practical actions based on findings rather than simply presenting numbers.

• Looking for new ways to improve how workforce insight is gathered and shared.

• Working collaboratively with colleagues responsible for people systems and reporting.

• Promoting consistent use of people measures across the organisation.

• Keeping up to date with developments in people insight, workforce trends and employee experience.

Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements.

About You

We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who has/is:

• Experience working in HR, People Insight, Organisational Development or a similar role.

• Strong ability to interpret information and identify meaningful trends.

• Excellent communication and presentation skills.

• Ability to explain complex information in a simple and engaging way.

• Experience building relationships with senior stakeholders.

• Commercial awareness and an understanding of how people outcomes support organisational success.

• Curious, inquisitive and comfortable asking challenging questions.

What You’ll Get

A competitive salary of £45,000 - £50,000 dependent on experience and capabilityAs well as your base salary, NESO’s core benefits are the essential perks and advantages that form part of your employee package.- You will receive a bonus based on company performance- 26 days annual leave as standard- A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.- Annual Enrollment to NESO Savings Plan, when you save between £20- £500 a month from your take-home pay, we will pay a 50% matching contribution.

NESO’s flexible benefits programme provides you with more flexibility around your health, lifestyle and protection benefits, here’s just a few available:

• Flexible Bank Holidays & Holiday Trading
• Additional Birthday Day Off
• Cycle to Work Scheme, Retail & Gym Discounts
• Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance
  

About Us

At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain’s energy future. We already operate the world’s fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030.

In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users.

Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thing and public value.

The time to deliver is now. Join the energy transformation and help shape the future.
Your energy. Our future. Together

National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable energy future.

More Information

This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.

Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we’re committed to a fair, inclusive recruitment

We’re committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential. If this role sparks your interest but you’re not sure you tick every box, we still want to hear from you. process where everyone has the opportunity to show their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds.