People-First Operations Leader: Hospitality Team Champion

Urban Air Adventure Park; Plymouth; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading indoor adventure park in Plymouth is seeking an Assistant Manager to provide leadership and direction on strategic initiatives. Responsibilities include cultivating customer service excellence, managing staff, and ensuring operational standards. Candidates should have supervisory experience in hospitality, a positive attitude, and strong communication skills. Apply now for this exciting opportunity.

Qualifications

• Experience in hospitality is a MUST (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants).
• 1+ year supervisory or management experience required.
• Ability to pass a thorough background check.
• CPR/First Aid Certification is preferred.

Responsibilities

• Cultivate a team environment that provides exceptional customer service.
• Assist in hiring, retention of staff, coaching and discipline.
• Develop weekly schedules and ensure appropriate staffing levels.
• Lead and influence staff through effective motivation.

Skills

Customer service

Staff training

Supervisory skills

Communication

Motivational skills

Tools

Microsoft Office

Job description

A leading indoor adventure park in Plymouth is seeking an Assistant Manager to provide leadership and direction on strategic initiatives. Responsibilities include cultivating customer service excellence, managing staff, and ensuring operational standards. Candidates should have supervisory experience in hospitality, a positive attitude, and strong communication skills. Apply now for this exciting opportunity.