People Experience Partner

Opencast | B Corp™; Newcastle upon Tyne; Hybrid; GBP 34,000 - 40,000; Full time

Benefits offered by this job

Competitive pension

Health cash plan

Discretionary bonus

25 days' holiday

Job summary

A growing tech consultancy based in Newcastle upon Tyne seeks a People Experience Partner to support and develop consultants. The role involves providing coaching, fostering relationships, and ensuring positive people experiences. Candidates should have experience in HR advisory roles and a passion for people development. The position offers a salary band of £34k–£40k, flexible working hours, and a competitive benefits package.

Qualifications

• Experience managing people in any environment.
• Ability to handle personal and sensitive information.

Responsibilities

• Provide one-on-one coaching and development support to consultants.
• Build trusted relationships and contribute to consultant capability operations.
• Collaborate with colleagues to provide solutions for supporting people.

Skills

Coaching and mentoring

Listening skills

Problem-solving

Building relationships

Education

Coaching qualification

Background in HR advisory/business partner role

Job description

Direct message the job poster from Opencast | B Corp™

Are you looking for work that makes a difference? Do you want to work with people who learn and grow together?

If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government and business.

The role

The role of a People Experience Partner (PEEP) is to be the primary career partner for a cohort of Opencast consultants, providing 121 coaching, development support, and guidance on progression and employability. PEEPs build trusted relationships with consultants, helping them navigate their careers while enabling high performance, engagement, and wellbeing. They deliver People Success practices consistently and contribute to Consultant Capability Operations through key consultant processes, such as onboarding, project allocations and performance reviews.

By using the information you know about the people you support, you’ll be a catalyst for positive change. You’ll collaborate with colleagues in other teams to get immediate and also longer‑term solutions for supporting people. You’ll also spend a lot of time with Leaders in our business, ensuring we are partnering with them to achieve the best people experience possible. Our people will feel supported and connected to Opencast through the awesome work and initiatives you will put in place.

• Working in a people‑focused role. You’ll have a curious nature and be passionate about learning about people
• Dealing with personal and potentially sensitive information
• Handling challenging employee relations conversations or situations
• Great listening skills – you’ll truly understand the wants and needs of people and can push for any changes
• Problem‑solving skills – you might not be an expert in a technology or a business area, but you’ll know where to find the answers
• Building relationships with stakeholders

You’ll need a good understanding of:

• Coaching and mentoring, holding one‑to‑one meetings and check‑ins with people to support their different needs

Other helpful experience:

• A background or experience in a people or HR advisory/business partner related role
• Experience managing people in any environment
• A coaching qualification or experience of coaching others

Learning and development

Opencast is committed to supporting the learning and development of all our people. In the People experience team everyone has been enrolled onto a Level 5 Apprenticeship qualification in Coaching. If the successful candidate doesn’t have a similar qualification already, this course is something we would like you to complete within your first two years of employment.

Salary band for People Experience Partner (Level 2 – £34k–£40k)

What our offer includes

A competitive pension, health cash plan, and discretionary bonus.

Flexible hours and 25 days' holiday. Training and people to support you every step of the way.

Where you’ll work

Our approach is a mixture of working from our HQ and hub locations, or home, depending on the needs of your work. You must be located within 40 miles of our Newcastle HQ or one of our Hubs in Edinburgh, Glasgow or London and be happy to travel to any of our offices when required.

We include you

We won’t discriminate on age, disability, ethnicity, family status, gender, race, religion or sexual orientation.

Interview

Job interviews are on Microsoft Teams or in person if suitable. We’ll make any adjustments to help you.

Want to know more?

Visit our website or email [e-mail]